Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Sophisticated style and energy in a celebrated vacation desitination. Discover a modern reflection of the classic yacht club lifestyle. With a prime beachfront address, Four Seasons brings unrivalled style and service to this next-generation coastal city. Moments away, experience Fort Lauderdale’s best shops, restaurants, marinas and entertainment – surrounding you with the spirit of one of the world’s top yachting locales.
About The Role
The Residential Page creates a strong sense of arrival for residents and guests by welcoming them to the building and assists residents by making deliveries such as packages, mail, faxes, and other items to guest rooms.
What You Will Do
Creates a strong sense of arrival for residents and guests by welcoming them to the building and safely parking their car in the garage if requested. Assist the residents with unloading groceries, parcels, and luggage. Assists Door Staff by opening front door when not parking cars, and assures that resident and guests’ departure is swift by retrieving cars in a timely manner.
Essential Functions
Greet and assist residents and guests from cars when they arrive. Issue valet parking ticket to guests when Door Staff is unavailable.
Open Residence doors for all residents and guests and welcome by name.
Provide residents and guests with directions, recommendations, and information about the city and its attractions.
Handle interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible. Resolve customer complaints, assist customers in all inquiries in connection with Residence and hotel services, key Four Seasons personnel and in-house events, etc.
What You Bring
Prior Bell Attendant, Door Attendant, or Lobby Page experience, preferably in a luxury hotel or resort.
Excellent personal presentation and interpersonal skills.
Strong time management skills: ability to multi-task, set priorities, and adjust to changing conditions. Willing to work in a fast-paced environment.
Ability to operate all computer equipment necessary to perform the job; knowledge of Microsoft Office Suite preferred/is a plus.
Excellent communication and interpersonal skills; ability to work closely with other departments and communicate clearly and effectively with colleagues and guests.
Ability to lift, carry, and move up to 100 lbs.
What We Offer
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
Schedule & Hours
Full-Time
Days / Evenings / Some Overnights / This position requires the flexibility to work a diverse schedule encompassing days, evenings, weekends, and holidays
Miscellaneous
US work authorization is required.
Please note that due to the large number of responses we receive only candidates being considered for the above position will be contacted for an interview.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Seniority level
Not Applicable
Employment type
Full-time
Job function
Customer Service
Industries
Travel Arrangements and Hospitality
Referrals increase your chances of interviewing at Four Seasons Hotels and Resorts by 2x