Retail & Operations Supervisor

Benefits:

• Employee discounts
• Free food & snacks
  
  
  

Retail And Operations Supervisor - Job Description

The main responsibility of this role is assisting management with daily oversight of key areas of the operation of the cooking school. Key areas of the job include: staff scheduling; helping manage the reception desk with customers in-store, online and via phone; managing all incoming shipments to school; and maintaining general operation and organization of the facility property. This position also is responsible for being the face of the cooking school in our retail shop and must maintain a professional attitude with sincerity and enthusiasm reflecting store's commitment to our customer; develop product knowledge of the items we carry; and be current with the general information on our classes and events.

Job Skills And Requirements

• Highly organized and detail oriented.
• Familiar with computer programs including Microsoft Office Suite, and capable of learning new applications.
• Excellent communication skills and ability to deal with a variety of personalities.
• Must be able to lift 40-50 pounds.
  
  
  

Duties

• Create and publish the weekly staff schedule. (2 hours from home if desired)
• Manage the front desk of the school and its retail operation including dealing with customer inquiries, retail transactions and checking in all guests/students’ class registration, handling cancellations, gift certificates and answering general questions.
• Work with Retail Manager on inventory and merchandising.
• Manage the handling the process of repairs and maintenance of the facility and its equipment.
• Manage Receiving Area and all shipments and deliveries, keep things clean and organized.
• Responsible for keeping the storage room well-maintained and organized.
  
  
  

Schedule

5 days a week, 25-30 hours a week (9:30am – 3:00pm, some flexibility). Schedule is Tuesdays – Saturdays.

Compensation

$23 – 25/hour