Great Place To Work® is the global authority on workplace culture. Our mission is to help every place become a great place to work for all. We give leaders and organizations the recognition and tools to create a consistently and overwhelmingly positive employee experience, fostering cultures that are proven to drive business, improve lives, and better society.
Our recognition is the most coveted and respected in the world for elevating employer brands to attract the right people. Our proprietary methodology and platform enable organizations to truly capture, analyze, and understand the experience of all employees. Our groundbreaking research empowers organizations to build cultures that retain talent and unlock the potential of every employee. Our coaches, content, and community connect the boldest leaders, ideas, and innovations in employee experience. Since 1992, our Certification™, Best Workplaces™ Lists, and global benchmarks have become the industry standard, built on data from more than 100 million employees in 150 countries around the world.
In 2021, Great Place To Work was acquired by UKG (Ultimate Kronos Group.) As a leading global provider of HCM, payroll, HR service delivery, and workforce management solutions, UKG believes organizations succeed when they focus on their people. While Great Place To Work will continue operating independently within the UKG family, our research and insights will help UKG differentiate its best-in-class HR, talent, and workforce management technology, and together we'll support every workplace to become great.15,000 employees around the globe and is known for its inclusive and supportive workplace culture, and best-in-class rewards and benefits.
Both UKG and Great Place To Work are leading the change on what it means to be a great place to work for all, and we are proud to be Certified™ great workplaces!
About The Position
The Sales Director position is a key sales role and trusted advisor to key global accounts and partnerships. The Sales Director position is on the Global Strategic Accounts & Innovation team and reports to the Vice President, Client Relationship Management and partners with the CEO, VP, Sales, and EVP, Global Strategic Accounts & Innovation to secure new business and renewal of all of Great Place To Work®’s global strategic accounts and Strategic Partners which are widely known global companies with at least 50,000. Additionally, the Sales Director partners with the Global Concierge and Customer Success teams to develop a delivery plan that supports the achievement of an exceptional customer experience. This role plans the global survey process and overall experience for each Strategic Partner (50+ countries on average), which requires the development of an execution plan for the enablement of all countries while aligning each country to a single global process. Taking into account the operational complexity of time zones, 67 languages, and local norms for each country. They will work directly with C-suite executives and senior leaders on behalf of GSAI and Great Place To Work.
The Sales Director is a leader within the business, is highly detailed, passionate about Great Place To Work’s Mission, has a track record of building and sustaining strong relationships with customers and colleagues at all levels, and who has experience creating high-quality customer deliverables in a very fast-paced and highly agile environment. This person will be a crucial member of the team, responsible for designing, developing, and delivering key deliverables for Great Place To Work’s most complex and influential accounts. As a result, this individual must have a high level of self-initiative, excellent follow-through, and problem-solving skills. As with all team members, this person will role model our Great Place To Work Values and will develop and thrive around the “10 Ways to Build Your Success” at Great Place To Work.
Key Responsibilities
Formulate a comprehensive strategy to renew, upsell and expand existing global strategic accounts in partnership with VP, Sales and VP, Client Relationship Management. Identify, nurture and convert existing customers to global strategic accounts when key criteria are met. Create and implement sales plans that align with overall business objectives.
Establish and maintain client relationships that lead to long-term (10+ year) partnerships. Identify opportunities to offer additional services, such as consulting, sponsorships or media engagements.
Collaborate cross-functionally to collect, monitor, and analyze all leading and lagging KPIs throughout the year to assess the sales performance of global strategic accounts relative to goals and implement course corrections as needed.
Address and develop plan to resolve customer escalations from across the Great Place To Work Network.
Collaborate with the Global Concierge and Customer Success teams to ensure successful and seamless customer delivery, address feedback, and deepen customer relationships.
Work with stakeholders to identify and evaluate existing GSAI business processes; monitor and address areas for improvement and opportunities for enhancement.
Lead or participate in networking events and national speaking engagements, including the For All™ Summit events, to build the business and help strengthen the Company brand.
Monitor sales performance metrics, ensure accountability, and provide detailed and accurate sales forecasting for global strategic accounts to VP, Sales and VP, Client Relationship Management.
Strengthen our customer base by identifying and evaluating new business opportunities to build and nurture strong strategic partnerships and alliances that expand our market reach, ensure high customer satisfaction, and drive retention & upselling opportunities.
Perform Needs Assessments (including analyzing market potential, customer needs, and pricing strategies) and leverage findings to customize customer scopes that specifically target their desired workplace culture and employee experience outcomes.
Present Great Place To Work’s Model, Methodology, products/services suite, and value proposition to current and prospective customers’ senior leaders as part of the sales process leveraging expertise and experiences to ensure a partner for life.
Contributes to GSA renewal business in partnership with VP, Sales and VP, Client Relationship Management.
Required Qualifications
5-7 years sales leadership experience
Demonstrated ability to achieve high-performance goals and meet deadlines in a fast-paced environment
Experience with international business/markets
Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response
Preferred Qualifications
Strong organizational skills that reflect ability to perform and prioritize multiple tasks simultaneously and efficiently with excellent attention to detail
Very strong interpersonal skills and the ability to build relationships with stakeholders, including team members and external partners
Exceptional written and verbal communication skills
Demonstrated proactive approaches to problem-solving with strong decision-making capability
Highly resourceful with the ability to be effective independently
Proficient with Microsoft Office 365, iOS, Salesforce, and other technologies/applications
Please note this job description is not designed to cover or contain an all-inclusive list of activities, duties, or responsibilities that are required for this job.
Great Place To Work® is an Equal Opportunity Employer. We aim to create and foster a Great Place To Work For All where we respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
The preceding functions may not be comprehensive in scope regarding work performed by an employee assigned to this position classification. Management reserves the right to add, modify, change, or rescind the work assignments of this position. Management also reserves the right to make reasonable accommodations so that a qualified employee(s) can perform the essential functions of the position.
Information about UKG’s comprehensive benefits can be reviewed on our careers site at https://www.ukg.com/careers. Closed
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Strategy/Planning and Information Technology
Industries
Business Consulting and Services
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