Salesforce Principal Consultant, Education

Location: Minneapolis, MN or Remote

Compensation: Based on experience

Redpath Consulting Group, established in 2008, is a Salesforce partner providing cloud solutions and strategies to clients of all sizes. We strive to create long-term relationships with clients by providing unparalleled customer service and technical ability. We provide an open, fast-paced, and highly collaborative working environment.

The Principal Consultant will coach and mentor consultants on the Higher Education team, engage directly in client billable work, and play a solution engineer role for Higher Education opportunities. Successful candidates in this role will have experience successfully leading engagements and projects as a consultant, have an aptitude for mentoring teams of consultants, and have a knack for selling a Salesforce platform solution by engaging in sales discovery, demos, solution visioning and speaking the language of higher education. 

Location preference is Twin Cities but open to the right remote candidate. 

Who We Seek:

• Curious, life-long learners. You explore new ideas and perspectives and ask great questions to continuously develop and hone your skill set. 
• Team-oriented collaborators. You are someone who thrives in a tightly-knit working environment. You engage your teammates and challenge the status quo.
• Proactive Problem solvers. You are motivated by a challenge and you first seek to understand, before leading with solutions. You find comfort in ambiguity.
• Driven and passionate entrepreneurs. You have a positive attitude with an insatiable fire and passion to elevate those around you. You relish in a high-performing environment.

Accountabilities

Project Delivery 60%

• Maintain engagement delivery standards aligned with Redpath Core Processes
• Consistently adhere to the Redpath Core Process and provide feedback towards continued refinement
• Serve as a coach and mentor of the Redpath Core Processes to all consultants and developers 
• Lead medium to large sized projects
• As a project lead, collaborate with/support project manager to identify timeline and tasks
• As a project lead, estimate user stories and schedule into sprints
• As a project lead delegate tasks to team members 
• Collaborate with and lead project team members through solutioning to identify the best design for a client.
• As a project lead, collaborate with a project manager to ensure on-time, on budget, and in scope delivery
• Delegate to and collaborate with architects, developers and consultants
• Achieve an individual client billable utilization target (60%)

Project Oversight 10%

• Provide mentorship and coaching to higher education team members 
• Provide ongoing training and enablement to the Higher Education team consultants
• Coach team members to provide sound and scalable solutions & excellent service to Redpath’s clients
• Provide oversight on Higher Education projects to ensure adherence to Redpath Project Core Processes, great client experience, and sound technical designs
• Model Repath values and actively strive to promote a connected and engaged team

Practice Development & GTM Support 30%

• Support highlighting Redpath’s value proposition to prospects and elicit requirements from prospect stakeholders to scope custom Salesforce solutions
• Provide sales solution engineering and estimation support by developing technical solutions for a prospect from industry knowledge and prospective client discovery calls
• Act as a thought leader for the practice area by writing blog posts, speaking at events, and leading Redpath webinars
• Support RFP responses

Team Focus

• At this time the Principal Consultant, Education will not directly manage team members. Future responsibilities are likely to include up to 25% team focus.

Qualifications

Required 

• Deep experience in Higher Education with the ability to speak to both functional and technical business requirements
• Experience delivering Salesforce solutions in an agile environment
• Motivated self-starter, capable of working independently   
• Salesforce Consulting experience
• Experience with Salesforce EDA (Education Data Architecture)
• Solid understanding of Salesforce.com platform and cloud architecture
• Strong written and verbal communication skills
• Available to travel occasionally 
• Salesforce Certified Administrator
• Sales, Service, Education, or Experience Cloud Salesforce Consultant certification or ability to gain within 90 days
• Must be able to communicate technical information clearly, able to ’translate’ between diverse groups of technical and non-technical individuals
• Excellent presentation skills
• Interest in a future management role

Preferred 

• BA/BS or equivalent experience
• 4+ years Salesforce consulting experience
• Higher Education Industry functional and technical experience
• Experience estimating Salesforce work
• Certified Education Cloud Consultant
• Certified Sales or Service Cloud Consultant 
• Certified Experience Cloud Consultant
• Marketing Cloud experience
• Project management experience
• Experience in Exec Ed, Continuing Ed, Online Ed, Business Schools, Corporate Partnerships, Tech Transfer, or Advancement

Redpath is an Equal Opportunity Employer. 

US citizens and those authorized to work in the US are encouraged to apply.