We are seeking a dynamic and experienced Scrum Master / Business Analyst to join our team. This role requires a deep understanding of Agile methodologies and frameworks, with a particular focus on infrastructure projects. The ideal candidate will be proficient in Azure DevOps, Confluence, PowerBI, Microsoft Office, ServiceNow, and Clarity.
Qualifications:
> Proven experience as a Scrum Master and/or Business Analyst in IT infrastructure environments.
> Certified Scrum Master (CSM/SAFe) or equivalent Agile certification.
> Strong familiarity with Azure DevOps, Confluence, PowerBI, Microsoft Office Suite, ServiceNow, and Clarity.
> Excellent problem-solving skills and the ability to think analytically.
> Strong communication skills with the ability to articulate complex concepts clearly and persuasively across diverse audiences.
> Ability to work under pressure and manage multiple priorities.
Nice to Have:
Experience in the IT infrastructure sector is highly preferred.
Advanced certifications in Agile methodologies or Project Management (e.g., PMP, PMI-ACP) are desirable.
Responsibilities:
> Facilitate and guide the planning, tracking, and other day-to-day activities of an Agile project team, specifically focusing on infrastructure projects.
> Ensure team adherence to Agile principles and practices, maintaining the flexibility to adapt to emerging business and technology needs.
> Serve as a liaison between technical and non-technical departments to ensure all project requirements are clearly understood and met.
> Utilize Azure DevOps for backlog tracking, burndown metrics, velocity, and task definition, as well as fostering continuous improvement.
> Manage project documentation and ensure it is kept up-to-date within Confluence.
> Create and maintain dashboards in PowerBI to track project KPIs and provide insights to stakeholders.
> Utilize Microsoft Office tools to prepare presentations and reports, enhancing communication across teams.
> Oversee incident and problem resolution workflows within ServiceNow, ensuring quick resolution and minimal impact.
> Manage project portfolios and resource allocations using Clarity, ensuring optimal deployment of resources across projects.
Seniority level
Entry level
Employment type
Contract
Job function
Engineering and Information Technology
Industries
Financial Services
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