Service Manager - Cortland West Palm - West Palm Beach, FL

As a Service Manager, you lead the maintenance team in maintaining the physical integrity of a multimillion dollar, multifamily apartment home community.

The Superhero

• Seem to have superpowers because you know how to diagnose and fix pretty much anything — electrical, plumbing, HVAC, gas, appliance, structural, lighting, and security systems
• Make your community a higher functioning and more efficient place for residents to call home
• Help your team anticipate problems that residents might have before they even occur
• Serve as your community’s point person for creating a worry-free living environment

The Team Leader

• Fearlessly lead a team of technicians as they perform routine preventive maintenance and make timely, high-quality repairs
• Share your wisdom and insights with the team, prioritize their tasks, make sure they follow protocol, and motivate them to go above and beyond the call of duty
• Oversee and inspect your team’s work, and sometimes perform the tasks yourself
• Make sure your team is constantly on the lookout for areas of concern, using our “safety first” motto

The Organizer

• Keep track of a crazy number of details without feeling like your head might explode
• Act as the gatekeeper of maintenance information — tracking and assigning everything from resident service requests to preventive maintenance records
• Manage to keep the service vendors, maintenance budget, and supplies inventory on track

The Impact You Can Make

• Residents feel completely confident that all community maintenance issues will be repaired quickly and effectively.
• Service requests are at an all-time low, thanks to all your preventive maintenance and quick repairs.
• Renewals have skyrocketed because life at your community is so worry-free - residents feel like they're on one giant "staycation."

• Solid record of carpentry, plumbing, and electrical repair experience
• Impeccable record-keeping and reporting skills
• Physical agility and mobility
• Resourceful problem solver
• Current EPA and CPO certifications