Technical Service Manager

GA Telesis is a global leader providing integrated solutions to the aviation and aerospace industries. Built on the premise of “Customer Success” being the goal, GA Telesis serves over 3,000 customers including airlines, OEMs, MROs and suppliers worldwide with 31 leasing, sales, distribution and MRO operations in 19 countries. At GA Telesis, the company’s core business is integrated aviation solutions, and our mission is customer success.

We are seeking a Technical Service Manager to join our Asset Management Team to manage and perform on- and off-site technical and records inspections of aircraft, engines, or components.

Traveling is an integral part of this role based upon business needs. 60%+ travel time is to be expected.

Responsibilities

• Perform on- and off-site Technical and Records inspections of Aircraft, Engines or Components
• Provide written inspection reports
• Manage assets on the lease (claims, inspections, delivery, and redelivery)
• Act as an on-site technical representative during heavy checks and shop visits
• Manage technical aspects of asset transactions
• Audit commercial aircraft and engine records to ensure company assets have complete documentation in support of business and regulatory requirements
• Maintain knowledge of Life Limited Records including Back to Birth Research
• Research Airworthiness Directives and required Civil Aviation Regulations (FAA & EASA)
• Work with Airline, Civil Aviation Authorities, and customers as requested
• Streamline work processes by working cooperatively and jointly with the team to provide quality seamless customer service
• Work with limited assistance and supervision, accurately and timely
  
  

Qualifications

• Minimum of 3 years of relevant work experience, including physical commercial aircraft inspections
• Experience with back to birth traceability
• Experience with reading and understanding manuals
• Critical thinking mind set
• Excellent communications skills, both written and verbal
• Attention to detail and accuracy
• Excellent management skill set of processes and projects
• Able to problem solve and work under tight deadlines
• Basic mathematical skills required
• A&P FAA licensed mechanic, or equivalent preferred
• Borescope experience