Direct message the job poster from Motion Recruitment
Alexander Walker
Lead Recruiter at Motion Recruitment
Our Client, a Global Data Analytics Company, is looking for a Technical Customer Support Specialist to join their team in Auburn Hills, MI!
Pay: $31.47/hour
***This Is A 6 Month Contract With Opportunity to Convert Or Extend!***
As the Vehicle Customer/Technical Support Specialist you will be part of team providing direct support to Audi dealers and an escalation path for customer concerns. You will be the primary point of contact to triage all IT problems, collaborate with third-party providers to ensure an appropriate solution is identified to mitigate issues, ensure customer satisfaction and retention, and implement preventative measures to ensure best-in-class service.
Required Skills & Experience
3-5yrs Experience in a technical support role
Experience with automotive support or vehicle infotainment is a massive plus
Bachelors Degree
Ability to work 8 AM – 6 PM (hours subject to change based on business need)
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Customer Service, Information Technology, and Manufacturing
Industries
Motor Vehicle Parts Manufacturing, Motor Vehicle Manufacturing, and Retail Motor Vehicles
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