Must be located in Greater Seattle, WA, Greater Orlando, FL, or Greater Los Angeles, CA to be considered for conversion!
Optomi, in partnership with a leader in enterprise technology, is seeking a skilled Technical Writer to join a cutting-edge team focused on Identity and Access Management (IAM). This role will play a crucial part in documenting and communicating technical information within a transformative IT initiative.
What the right candidate will enjoy:
Engaging with diverse teams and stakeholders including leadership, software engineers, end users, and application owners.
Contributing to large-scale IT initiatives that drive enterprise efficiency and innovation.
Working within a collaborative and dynamic environment that values continuous improvement and agile methodologies.
Remote Flexibility!
Competitive Compensation!
Experience of the right candidate:
7+ years of experience in technical writing for large-scale enterprises, with a focus on identity and access management, enterprise platforms, or collaboration ecosystems.
Proven track record of contributing to transformational IT projects, demonstrating the ability to deliver high-quality technical documentation.
Excellent written, verbal, and visual communication skills, with the capacity to convey complex technical concepts clearly and effectively to various audiences.
Strong organizational, analytical, and problem-solving skills, with the ability to manage multiple priorities under tight deadlines.
Expertise in Agile methodologies and experience in delivering solutions through sprint planning activities.
Responsibilities of the right candidate:
Develop and maintain comprehensive technical documentation, including user guides, API documentation, system architecture diagrams, and process flows.
Collaborate closely with cross-functional teams such as Service Management, Organizational Change Management, Engineering, and Identity Operations to support functional and process changes related to IAM transformation.
Ensure documentation adheres to established standards and guidelines, maintaining accuracy and clarity throughout.
Conduct regular reviews and updates of documentation to reflect system changes, enhancements, or upgrades.
Support knowledge transfer and training initiatives to enable stakeholders to effectively utilize IAM solutions.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Writing/Editing
Industries
Entertainment Providers
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