Vendor Manager

Overview

The role of the Technology Vendor Operations Manager is responsible for leading a team that ensures all net new and renewal technology software and hardware purchases are processed through the appropriate financial and management approvals and within SLA. When the vendor operations manager does their job correctly, they contribute to the efficiency, productivity and success.

Measured Outcomes & Responsibilities:

• Contract Renewals are in workflow six months prior to contract end date, and completed prior to expiration.
• Net new software and hardware purchases are created accurately and receive appropriate approvals prior to implementation.
• Support process owners and stakeholders during the contract renewal process.
• Financial goals for footprint rationalization
• Team development roadmap and career path
• Maintain constant dialogue with technology leaders for contract approvals
• Validation of budgeted spend for net new purchases and renewals

Qualifications:

• Minimum of five years’ experience working with IT software and hardware contracts
• Minimum three years’ experience working with Ariba procurement software or other procurement software applications
• Working knowledge of ServiceNow
• Strong analytical and dispute resolution skills to handle issues and drive winning outcomes.
• Demonstrates a productive edge, willing to engage in conflict when necessary Microsoft

Office suite skills, particularly with Excel, PowerPoint and SharePoint