The University System of Maryland is comprised of twelve (12) higher education institutions and three (3) regional centers. Five (6) of our institutions have formed a consortium (the Maryland Connect Workday Consortium) to leverage the Workday ERP for their Human Resources and Finance functions.
Under the direction of the Workday Technical Manager, the Workday Integrations Lead will oversee the Maryland Connect Workday Consortium's Integrations team by managing, designing, configuring, deploying, and maintaining integrations to and from Workday.
POSITION DUTIES AND RESPONSIBILITIES:
Service Operations and Customer Support:
Leads and manages the ongoing design, deployment, and maintenance of integration processes for all integrations to and from Workday
Supports efforts to resolve Tier 3 & 4 issues (i.e., Service Desk tickets)
Assists with integration development, testing, and validation
Identifies opportunities to improve processes and procedures and coordinates with functional teams (e.g., finance, payroll, human resources, Adaptive planning) to ensure proper support and sustainment
Technology Advancement and Service Planning:
Supports planning activities on implementation projects with the goal of identifying configuration, data, and system requirements to support future state processes
Serves as a strong consultative partner to campus IT staff, functional staff, and external stakeholders (e.g., MD state resources and vendors) to continuously improve and optimize service delivery. Serves as a subject matter expert on the Workday integration framework
Collaborates across the Workday support team and business functions to support system functions, ensuring up-to-date documentation of integration-related system functions, processes, and capabilities
Leadership:
Manages and develops the Workday integrations team, including performance management and development, daily supervision, task assignment, and oversight
Provides guidance on integration best practices, setting integration development guidelines and standard practices
Participates in design sessions that impact crossover functionality and business needs
Proactively communicates with leadership, ensuring alignment and collaboration
Salary: $110,000 - $150,000
Requirements
REQUIRED QUALIFICATIONS
Required Education Level/Certifications:
Bachelor's degree. Related experience may be substituted for the education requirement on a year-for-year basis with one year of full-time experience being equivalent to 30 college undergraduate credits.
Required Experience:
Hands-on Workday integration experience with good communication skills
2 years of IT experience in technical analysis, design, and implementation
2 years of hands-on experience with Workday integrations in a post-production environment
Experience with Web Services
Experience with Workday implementation tools (Enterprise Interface Builder (EIB), Workday Studio, Workday Report Writer, and iLoad)
Required Knowledge/Skills/Abilities:
Detailed understanding of Workday concepts and general module functionality
Understanding of basic database architecture, tables, functional interactions
Ability to recognize and understand impacts to downstream systems
Strong program/project management knowledge and skills, including ability to rapidly assess risk and identify/resolve issues
Demonstrated ability to coordinate a high level of activity under various conditions and constraints
Good interpersonal skills, including relationship and conflict management
Ability to work in a team-oriented, collaborative environment
Understanding of IT Change Management practices
Working knowledge of Workday financial and or HR systems
PREFERRED QUALIFICATIONS:
Preferred Education Level/Certifications:
Workday Pro Certification in Integrations
Preferred Experience:
Experience in a Higher Ed environment
Workday implementation experience
Benefits
Paid Leave: 22 days of annual leave, 15 days of sick & safe leave, 15 holidays, 3 personal leave days, 12 weeks paid parental leave
Health Benefits: Comprehensive medical, dental, and vision coverage with flexible spending accounts
Retirement Plans: Mandatory and supplemental options with major providers like Fidelity and TIAA
Life Insurance: Optional term life and AD&D benefits through MetLife
Tuition Benefits: Tuition remission for employees and their families
Training & Development: Free professional development conferences and unlimited LinkedIn Learning access
Credit Union Access: Membership eligibility for SECU, Maryland's largest credit union
Employee Assistance Program (EAP): Free counseling, legal, financial, and work-life support services
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Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
Primary and Secondary Education and Non-profit Organizations
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