YouthBuild Care Manager

YouthBuild: In 2013, ACE created the RUTH YouthBuild program in partnership with YouthBuild USA and the YouthBuild Charter School of California. The program initially centered on the development of its alternative high school program for high-barrier youth, combined with training in the building and construction trades leading to certification and employment. Additional career paths, and funding resources have been added over time to expand the program’s project-based learning, vocational training, leadership development, and support services.

Position: YB Care Managers ensure the timely, coordination, delivery, and documentation of services to support workforce development program participants in reaching their goals. Position highlights include case management, life skills class facilitation, and referral management.

Knowledge, Skills And Abilities

• Possesses at least entry-level knowledge of the role and duties of the position; understands the department’s roles and is able to meet the expectations of the position for work schedule, punctuality, attendance, time management, productivity, and quality of work.
• Operates as a reliable, flexible team player who works well with minimal supervision; has a good work ethic; is able to work effectively with team members demonstrating creativity, initiative, adaptability, and the ability to accept accountability and critical feedback.
• Is receptive to learning and responsive to supervision.
• Willing to take direction and learn from others.Follows established procedures and is able to contribute to their improvement with a solution-oriented approach.
• Possesses the technical and software skills to perform the duties of the position (including Google Suite and/or Microsoft Office).
• Possesses the interpersonal skills needed to promote a safe, positive, and inclusive professional work environment conducive to effective service delivery; communicates effectively both orally and in writing.
• Demonstrates cultural competence/cultural humility in community relations and service delivery.
• Is sensitive to community, cultural and personal dignity of program participants and is able to successfully engage, assess, and plan services for participants typical of the program’s target population.
• Recognizes appropriate boundaries and limitations on interactions with program participants and their families and the need to maintain professional standards and practices.
• Is familiar with standard approaches to accurate participant record keeping, including timely charting, notation formats, content limitations, and confidentiality practices.
• Possesses knowledge of programs, regulations, and procedures regarding human services, social services, justice, and workforce development.
  
  

Duties And Responsibilities

• Attends and participates in all mandatory meetings.
• Fosters positive relationships with community members and partner organizations.
• Participate in cultural and community building activities/events.
• Works to incorporate into organizational culture best practices for diversity, equity, and inclusion, restorative justice, and trauma-informed care.
• Performs outreach and marketing duties to recruit participants and educate the community on ACE Services.
• Carries out intake and eligibility determinations and makes appropriate referrals when the applicant is not eligible for ACE services; conducts participant assessments leading to enrollment; completes and updates participant service plans.
• Arranges and participates in participants’ family meetings, service meetings, team meetings, etc. and coordinates wrap-around services with other providers; provides transportation of participants to meet program goals.
• Organizes, coordinates, prepares, and delivers program components including but not limited to, skills-based workshops for participants and upholding program agreements.
• Enters data into participant databases; assists in the writing of periodic program reports.
• Plan and implement life skills classes appropriate to the program, managing all related documentation.
• Other duties as assigned.
  
  

Physical Requirements

• Prolonged periods standing and walking throughout facilities.
• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Must be able to bend, lift, stretch, climb, and crawl to provide services.
  
  

Qualifications

• Associate's Degree in a relevant field and 2 years of human service experience; or an Equivalent combination of training and experience.
• Spanish language skills, verbal and written preferred.
• Possess a current California Driver’s License, clean DMV record & adequate auto insurance.
• Must submit to a Department of Justice Criminal background check.
• Initial TB employment clearance required.
  
  

Benefits

• Health, Vision, and Dental Insurance (at no cost to you starting after 60 days)
• Retirement Plan with employer contributions at 2% of your annual salary
• $100,000 life insurance (at no cost to you)
• Short and Long-Term Disability insurance (at no cost to you)
• 1-week vacation time (at one-year anniversary)
• Vacation will then accrue to two weeks vacation after completion of 2 years working at ACE and three weeks of vacation time after 5+ years of employment
• 6 sick days a year (eligible to use after 90 days)
• 15 paid holidays (selected by ACE)
  

ALLIANCE FOR COMMUNITY EMPOWERMENT IS A FAIR CHANCE, EQUAL OPPORTUNITY, AFFIRMATIVE ACTION EMPLOYER.

This position pays between $28.85 - $30.45 an hour commensurate on experience and education.