From the course: Expert Tips for Answering Common Interview Questions

Candidate answer and feedback

From the course: Expert Tips for Answering Common Interview Questions

Candidate answer and feedback

(bright music) - I'm curious to see what this job candidate says. I'll be sure to share my feedback at the end of their answer. - My boss assigned a big project to me that entailed working across multiple teams to collect and analyze data that would help her help make an informed decision about a new service we were introducing to our customers. One of these individuals I needed to collect data from had a bit of difficult personality. He was late to provide the data and when he did provide it, it was incomplete or inaccurate. Without receiving the right information from him, I knew I wouldn't be able to complete my assignment. After I asked a few times, he agreed to have coffee with me so we could talk about the situation and I could get a better sense of what his challenges were. I asked what I could do to help make the request easier for him. He shared that he was overwhelmed, as he had multiple competing deadlines, that were errors and delays with all the data. We brainstormed ways the I could breakdown my request into more bite-size chunks, so that he could squeeze in the request I then customized each of my requests in a way that would work with his schedule. He appreciated how much I was able to tailor my request to meet his needs. And ultimately, he helped me complete my assignments on time. - I liked your approach to this question. It was detailed and crisp. You explained a tough situation and the difficulties that you experienced with this person. And from there, you explained action steps that you took and the positive outcome that occurred as a result. Crisis averted. I could see that you took the time to really understand this individual's issues. And these kinds of people skills are exactly what you need when working with others. are exactly what you need when working with others.

Contents