From the course: Facilitating Remote Design Thinking

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Sharing findings

Sharing findings

From the course: Facilitating Remote Design Thinking

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Sharing findings

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- It might be tempting to hold off on including anyone outside your core design thinking team until you have a working prototype or an implementation plan, but as with almost every work process, communication is the key. I suggest that you should hold frequent demo sessions where you share what you learned from the site visits, what creative ideas you've arrived at for fixing those pain points, and what your paper prototype looks like, and then, how well it tested and what your plans are for implementing what you learned. Your audience for these demo sessions is your stakeholders and the other interested parties who be involved in helping to deliver this project further down the line. It may seem crazy to, for instance, just demo your experience map and the user pain points you uncovered, but it's essential. It helps your stakeholders to build a picture about what's happening, in their own minds. If they have concerns…

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