Contegix’s Post

In a business landscape where customer demands are always changing, evolving with their expectations is essential for success. Organizations that understand the importance of delivering seamless service experiences are the ones that thrive. In this case study by Solutions Architect Reid Bourgeois, we explore why ERPA made the switch to a more modern #servicemanagement platform and how it is transforming their business. #Atlassian #ITSM #ITServiceManagement #ESM #EnterpriseServiceManagement #JSM #JiraServiceManagement Atlassian https://prcp.io/47H9Ldc

In a business landscape where customer demands are always changing, evolving with their expectations is essential for success. Organizations that understand the importance of delivering seamless service experiences are the ones that thrive. In this case study, we explore why ERPA made the switch to a more modern #servicemanagement platform and how it is transforming their business. #Atlassian #ITSM #ITServiceManagement #ESM #EnterpriseServiceManagement #JSM #JiraServiceManagement Atlassian https://prcp.io/3uHmwWU

Through engaging with Praecipio, ERPA shifted gears from ServiceNow to Jira Service Management for a more efficient and cost effective IT service delivery solution. The bottom line? ERPA's move exemplifies smart tech investment through transformative service experiences using modern ITSM processes. For organizations eyeing similar strides, Praecipio tailors solutions for specific operational efficiency goals. Check out my case study below for insight on collaborative ecosystems and operational improvements using Atlassian products.

 Explore the Latest Updates for Jira Service Management! 💡 With the AI Virtual Agent and Atlassian Intelligence,Atlassian is taking service delivery to new heights. 🚀 Dive into the future of support and innovation for JSM!  🌟 #JiraServiceManagement #Updates #Features #ITSM 👉 Learn More: https://bitly.ws/UBxt

Organizations looking to enhance their IT Service Management (#ITSM) processes often struggle with the complexities introduced by default settings in platforms like Jira Service Management. This blog post addresses these challenges through a step-by-step refinement of the workflow to improve clarity and efficiency. Click here to read:  https://bit.ly/3wM3ijU

#Servicemanagement for #digital #verism #siam #itil4 #itservicemanagement #Availabilitymanagement Integration of monitoring tool enhancing the productivity through Jira and which helps to observe the overall application ecosystem Sharing as read

🔝 Dive into the latest enhancements in Atlassian's Value Stream Management. Learn more on the #AtlassianCommunity 👇 #ValueStream #Atlassian

Lots of organizations suffer from "bad service management", but what's the cure? Last November, Atlassian's High Velocity ITSM event in Sydney, and various associated ACEs, explored ways of increasing velocity in service management. The Custom Charts team were at several of these events, promoting not just HIGH velocity but HIGHER velocity. What's the difference, you ask? Better reporting, of course! 🙌 https://lnkd.in/g4mUrS76 Atlassian Atlassian Jira #AtlassianCommunity #ITSM #JiraReporting

🔔 Today, I’m proud to share news about the general availability of Atlassian’s #ValueStreamManagement (VSM) solution - a tool that gives executives a top down view of the business so they can guide every team to be highly effective. With VSM we are bringing together the power of #JiraAlign with #EnterpriseInsights & #JiraSoftware with #AtlassianAnalytics, it helps executives answer core questions like: ❓ What are we working on as a company long-term? ❓ Will it result in customer value? ❓ How should we allocate resources across our priorities? ❓ What are blockers, dependencies, and risks to our desired strategic outcomes? Lern more about it! #Atlassian #ValueStreamManagement #EnterpriseAgility

“Have you heard? Jira Service Management was recently named a Leader in The Forrester Wave™: Enterprise Service Management, Q4 2023. Check out Praecipio’s article that highlights why service management solutions like #jiraservicemanagement are able to create a connected data ecosystem that all users can easily navigate.