🎮 It's time to level up your #CX game at our flagship event, CX Circle NYC! 🎮 Don't miss this must-attend event! Register today to lock in our Early Bird Pricing (ending July 7th!) 👉 https://okt.to/wamJEs #CXcircleNYC #CXcircle2024 #CustomerExperience #NYCEvents #MarketingInnovation
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We're excited to announce our innovative partnership with Nimbus Disability and The Access Card, marking a significant advancement in event accessibility. This collaboration integrates Access Card's unique verification processes with our existing accessible enhancements, setting a new benchmark in customer experiences. Leveraging Access Card's detailed Nimbus Operating System (NOS), we're enhancing the way customers engage with Different Breed events, providing a smoother, more accessible browsing and booking experience. For event promoters, this partnership opens up new opportunities: offering fully digital access tickets with reliable verification is now within reach. This development not only simplifies box office operations but also significantly improves the customer experience. Are you ready to lead the way in accessible event experiences? Connect with us for an exclusive demo and discover how you can provide your customers with an unparalleled ticketing experience. Let's explore new horizons together and create a more inclusive world of events. https://lnkd.in/eNCG3Yna #AccessibleEvents #EventTech #InclusiveDesign #DigitalTransformation #EventPlanning #AccessibilityMatters #InnovativePartnerships #TechForGood #CustomerExperience #DigitalInclusion
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A sneak peek at the upcoming 'SIGNALS' conference by Asset Class. CEO and Founder Ferdinand Roberts, today announced the launch of the inaugural event which takes place in New York on October 3rd! Check out his latest VLOG for more details! #signals #privateequity #venturecapital #assetclass #privatecapital #conference
🚀 🚀 IMPORTANT ANNOUNCEMENT IN THIS WEEK'S VLOG 🚀 🚀 . We're excited to announce our 1st Product & User Conference 'SIGNALS' which will take place in New York on 3rd October at the Convene Convention Center at 1 Liberty Plaza Watch the video to the end to see a sneak peek at our Launch Video! Cannot wait for what promises to be an exciting, break-through event for us, for our clients and for our partners!! Tickets and full details of the event will be released tomorrow and we can't wait to see you there!! Have a great week everyone !! 🚀 🚀 #signals #conference #privateequity #venturecapital #commercialrealestate #CRE
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Do you remember the taste of finest ice cream creations?🍦 The sun rays on your skin? 🌞 The insightful CX keynotes? 🎤 The hands-on workshops that have broadened your horizons? 🎯 The sound of wakeboarders on the water? 🏄♂️ The like-minded people that have become collaborators or even friends? 🤝 We miss the way CX Fest 2023 has made us feel and how these things have contributed in shaping a CX community that is exchanging ideas, analyzing challenges and communicating potential solutions on a whole different level. But the good news is that we're repeating exactly this in 6 months time. Now is the time to sign up to our waiting list and secure yourself a 20% ticket discount. Find the link in the comments. What do you miss the most about CX Festival?💜 #event #cxfest #customerexperience #customerservice #contactcenter #festival #businessevent #networking #cx
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It is that time of the year again! ⏰ Get ready to level up your CX game at #CXCircleMelbourne on May 29, Australia’s biggest and best gathering of digital experts, where knowledge, new connections, and good times await! Speakers from Allianz, Telstra, New Balance, BIG4 Holiday Parks of Australia, Country Road Group and more, will be sharing their cheat codes for becoming digital experience champions. If you want to learn how to unlock the potential of your business’s digital experience and power up your growth, then you won’t want to miss this. Are you game? Link in comments section
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For #CXClub this week we have a story that became a multi week epic from Glen Bevis. It should be simple, you lease a car & everything is then easy, taken care of. Yet when Glen needed an MOT the basics just kept going wrong, to the point where he found a garage himself to carry out the works. The result of this high effort #customerexperience for Glen? Once the term is up the car goes back & he will look for a different way to own a car. To learn more about how AllThingsCX can help you avoid delivering these CX pitfalls, get in touch!
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As one of our early access users, Meow Wolf recently hosted their all hands event on Flux. Utilizing a custom-tailored template designed specifically for their needs, they were able to launch a branded experience in less than an hour. Turning a meeting to their team into an experience one member described as "our own take on an apple event". Flux's templates are starting points, not restrictions. Every touchpoint is customizable, every piece of the experience can be tailored. No upcharges to change fonts, or limitations on expression. Free yourself from the confines of other virtual event and experience platforms. On top of that, experiences built in Flux fight apathy. Flux powered events have over 40% higher engagement than those hosted on competing platforms. Learn more about Flux, and join the waitlist: https://builtwithflux.com/ #virtualevents #allhands #eventtech
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Events are all about creating memorable experiences for attendees. QR codes are making a significant impact in this space, providing organizers and guests with new opportunities for engagement. Contactless check-ins, interactive maps, and instant access to event content are just a few of the ways QR codes are enhancing event experiences. They offer a seamless, tech-savvy approach to managing events, ensuring smoother operations and positive guest satisfaction. Beyond convenience, QR codes create a more personalized and engaging experience for attendees. They provide real-time updates, interactive elements, and the means to capture memories. The event industry is embracing QR codes not just as a trend but as a fundamental shift in the way we experience and interact with events. Join me as we delve into the innovative ways QR codes are enhancing event experiences and making a lasting impact on guest satisfaction. 🎉📱 #QRTIGER #QRcodes #event #tech #Innovation
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Explore the intersection of technology and the arts. Our latest blog, 'Redefining Arts Ticketing: Embracing Digital Evolution,' delves into how digitalisation is revolutionising the ticketing experience. Is your venue ready to embrace the digital leap in the arts? #TicketingTransformed #DigitalEvolution #TicketingSystem
Redefining Arts Ticketing: Embracing Digital Evolution
tixly.com
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Although we posted this conversation on #CXFiles with Andreas Helland with the main focus on delivering CX to the Nordics from Spain, there is also a very interesting conversation about how people working in contact centres should be treated. If you build a corporate culture that welcomes people into the team and gives them a pathway to improvement then they will naturally do a better job and if they are on customer calls then this will be noticed as a better customer experience. Treat people as replaceable and temporary then all they are ever going to do is watch the clock during a shift... Andreas gives some interesting insight into designing a positive culture to create great CX #CorporateCulture #ContactCenters #BPO #CX Peter Ryan
An amazing #CXFiles chat this week with Andreas Helland where we discuss the Atender Group and its ability to deliver #CX for Nordic consumers from #Spain! Matt Kendall Simon Danczuk Joel Walker Anne Bibb Dr. Hui Wu-Curtis Cheryl Paarwater Rod Jones David Neale Yanique Grant Mauricio A. Velasquez Andrew Wrobel Wiktor Doktór Traci Freeman (she / her) Mark Angus Steve Weston David Rumble Lian Rowlands Chris Courneya Leo Lopez Jon Yarlett Ninoshka Maria Linde Kirk Laughlin Chris Gillen Marianne Rutz Marko Torovic Ahmed Refky Alex Mead Melissa O'Brien Jim Farnsworth Lou Lanava Isobel Rogers LEGAL Philippe Alistair Niederer Marianne Withers Paula Kennedy Garcia Nadia Pace Stephanie Todd Sharon Melamed
Andreas Helland - Atender Group- Delivering Nordics CX From Málaga In Spain
https://www.libsyn.com
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A common myth is that ticketing platforms are major marketing engines that naturally drive significant customer traffic to event organizers. At tessera, we disagree. Industry leaders typically contribute only 3-4% of customers organically. However, what do organizers lose in exchange, particularly through long sign-in and purchasing processes? 💡 Last month, one of our organizers ran an experiment. They put an event on tessera and the biggest ticketing platform in Singapore. They only advertised on tessera. An oversight left the ticket price at $22 on tessera and an unchanged $15 - over 30% cheaper - on the competitor’s site. Despite the significant price difference, only one ticket was sold on the larger platform… 😉 This outcome underscores our philosophy at tessera: we focus on intent-driven UX for both organizers and end-customers rather than relying on a huge discovery engine. People don’t buy tickets as frequently as they order food; the dynamics are different, and so our approach must be as well! 🚀 #EventTech #Ticketing #UserExperience #StartupInsights
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