Deloitte Digital’s Post

🔊 #B2B customers increasingly prioritize seamless #DigitalExperiences when interacting with sellers, prompting a shift towards digitized buying and selling. 💡This encompasses direct #ecommerce platforms, B2B online #marketplaces, and integrated sales-assisted systems. Recognizing the significance of digital transformation, 77% of surveyed B2B executives in a 2023 Deloitte Digital study emphasized its critical role. 👌However, success lies not just in going digital but in doing it right. Front-running B2B companies excel by addressing both back-office and front-office system upgrades, creating #interconnected opportunities and innovative #saleschannels that meet customer preferences, ultimately outpacing competitors. Luca Volante Luca Quarenghi Matteo Grimoldi

B2B commerce leaders know that the gap between succeeding and stagnating can widen fast if digital capabilities lag. Our new research explores what today’s B2B front runners are doing to transform their digital experiences and forge meaningful connections with their customers. Dive into all of the details here! https://deloi.tt/3FOnsuq

The four B2B commerce trends that separate front runners from the pack, from a recent study done by Deloitte. Very interesting insights, pointing all in the right direction… Some pages worth reading!

B2B customers want easier, faster ways to discover, configure and purchase products and services. More and more, they’re vetting B2B sellers on the basis of not only product specifications, pricing and other traditional factors, but on the digital experiences they deliver. Sharing our research report with inputs from 500+ B2B executives. #b2becommerce #digitalcommerce #digitalbusinesstransformation #customerexperience #selfservice

4️⃣ #B2B commerce trends that separate front runners from the pack. 👏 Great content from Ram Chandel and Paul do Forno! 1. Moving at the pace of customer expectations 2. Reducing sales friction and creating new growth 3. Driving the value case for the front office on top of back-office ERP’s 4. Unleashing new channels for revenue growth #b2bcommerce #channelstrategy #expectations #channelgrowth #crossfunctionalcollaborations #eprocurement #sales

B2B commerce leaders know that the gap between succeeding and stagnating can widen fast if digital capabilities lag. Our latest research explores what B2B frontrunners are doing to transform their digital experiences and forge customer connections.

B2B commerce leaders know that the gap between succeeding and stagnating can widen fast if digital capabilities lag. Our latest research explores what B2B frontrunners are doing to transform their digital experiences and forge customer connections.

B2B commerce leaders know that the gap between succeeding and stagnating can widen fast if digital capabilities lag. Our latest research explores what B2B frontrunners are doing to transform their digital experiences and forge customer connections.

B2B commerce leaders know that the gap between succeeding and stagnating can widen fast if digital capabilities lag. Our latest research explores what B2B frontrunners are doing to transform their digital experiences and forge customer connections.

B2B commerce leaders know that the gap between succeeding and stagnating can widen fast if digital capabilities lag. Our latest research explores what B2B frontrunners are doing to transform their digital experiences and forge customer connections.