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Role: Clinical Field support Location: Signal Hill, CA (Day 1 onsite) – need Local candidates only Job Type : Contract mrahmat@greattechglobal.com JD: Generic Skills: BS/BA or equivalent experience •Has responsibility and capability to work multi-platforms •Works independently •Interprets policies and applies experience ▪ Applies knowledge of technology to troubleshoot issues, identify and resolve security or monitor performance ▪ Evaluates new technologies ▪ Seeks to understand how customers are interacting with technology and pro-actively recommends opportunities to improve support ▪ Researches new technologies" ▪ Leads resolution of incidents ▪ Understands how to navigate tools and processes ▪ Validates assumptions ▪ Views issue from perspective of customer ▪ Assesses what activities require direct connection with customer and what can be done off-line to maximize time for customer ▪ Anticipates customer needs based on requests and pro-actively suggests next steps ▪ Recommends changes to building operations based on monitoring data ▪ Performs subject matter training of peers ▪ Participates in design of significant electrical, mechanical, server room, or fire/life safety components ▪ Provisions new computing equipment for installation ▪ Manage DCF portion of customer audits acting as a conduit for all data routed from DCF ▪ Drives data center policies by gaining agreement and then publishing ▪ Makes recommendation on equipment improvement ▪ Reviews vendor logs to ensure adequate maintenance is being performed and identifies to leadership gaps in maintenance ▪ Defines methods of procedures for critical maintenance ▪ Identifies potential safety issues and raises with leadership ▪ Explains security standards to others ▪ Identifies applicable security/data standards when reviewing requirements and recommends controls to ensure compliance ▪ Pro-actively monitors adherence of assigned systems to recommended security settings ▪ Holds self-accountable for meeting high performance standards and agreed upon commitments ▪ Takes responsibility for outcomes of actions and decisions ▪ Identifies and analyzes options and selects course of action based on best fit with desired outcomes ▪ Evaluates and correlates symptoms to pin-point issue ▪ Uses prior experience to develop solutions, adapting approach based on feedback ▪ Validates assumptions ▪ Assesses dependencies, impacts, costs and time when weighing pros and cons ▪ Seeks and incorporates feedback on solutions Core Skills: - Service Desk – 4/5 - Desktop Support – 4/5 - Networking (Switching / VLAN) – 3/5 - DN / Domain Issues – 3/5 - Database – Exposure
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Opportunity with JSO
**EMPLOYMENT OPPORTUNITY** Help Desk Technician This position is responsible for end-user problem resolutions, troubleshooting of technology equipment, and the maintenance and repair of computers and peripherals within the Jacksonville Sheriff's Office. #itjobs #helpdesk #fulltimejobs #jacksonvillefl #joinourteam #joinjso #applytoday #veteranemployment https://lnkd.in/gYmAsywp
HELP DESK TECHNICIAN in Jacksonville, Florida | Careers at To Be Determined: Jacksonville, Florida
careers-jaxsheriff.icims.com
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#FICHA #TÉCNICA DE. Nixon A. Valverde Villagra (IT) #TECHNICAL #SUPPORT #Help #Desk – #Computer #Network #Technician Personable conversant with network management and network ecosystem and knowledgeable IT support technician, help desk, computer networks environments assisting customers with various operating systems, structured cabling system, IT Network, hardware and software related issues. Provided in-depth technical support to clients Exhibits excellent organizational and problem-solving issues. Seeking to provide expert technical support to enterprise organization and ability to explain technical issues to personnel belonging to non-technical backgrounds
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#FICHA #TÉCNICA DE. Nixon A. Valverde Villagra (IT) #TECHNICAL #SUPPORT #Help #Desk – #Computer #Network #Technician Personable conversant with network management and network ecosystem and knowledgeable IT support technician, help desk, computer networks environments assisting customers with various operating systems, structured cabling system, IT Network, hardware and software related issues. Provided in-depth technical support to clients Exhibits excellent organizational and problem-solving issues. Seeking to provide expert technical support to enterprise organization and ability to explain technical issues to personnel belonging to non-technical backgrounds
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#FICHA #TÉCNICA DE. Nixon A. Valverde Villagra (IT) #TECHNICAL #SUPPORT #Help #Desk – #Computer #Network #Technician Personable conversant with network management and network ecosystem and knowledgeable IT support technician, help desk, computer networks environments assisting customers with various operating systems, structured cabling system, IT Network, hardware and software related issues. Provided in-depth technical support to clients Exhibits excellent organizational and problem-solving issues. Seeking to provide expert technical support to enterprise organization and ability to explain technical issues to personnel belonging to non-technical backgrounds
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Great opportunity in current market
Dear LinkedIn Community, We are thrilled to announce an exceptional job opportunity for a Network/Systems Engineer to join our team and play a pivotal role in supporting one of the largest banking clients in the United States. This position is a long-term contract with a duration of 36 months and offers competitive compensation and comprehensive benefits. Job Title: Network/Systems Engineer Location: Charlotte, NC, and Plano, TX Contract Term: 36 Months If you are a skilled Network/Systems Engineer ready to take on a challenging and rewarding role with one of the largest banking clients in the U.S., we invite you to apply. Join us in shaping the future of IT solutions and providing essential support to a vital industry. To apply for this exciting opportunity, please submit your resume and a cover letter detailing your relevant experience and qualifications to agibbs.contractor@genesis10.com. Don't miss out on this chance to be part of a dynamic team and play a vital role in the banking sector's success. Apply today!
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#hiring Help Desk Tier 1, Denver, United States, fulltime #jobs #jobseekers #careers #Denverjobs #Coloradojobs #ITCommunications Apply: https://lnkd.in/dg_6Ccd5 Kforce has a client in Denver, CO that is seeking a Help Desk Tier 1. Summary: In this role, the Help Desk provides Tier 1 support for customers. They will effectively and efficiently resolve incoming Tier 1 support tickets through preferred channels and escalate for support when necessary. The Help Desk installs and supports specified software on supported devices following defined procedures, processes, and methods. In some cases, it determines that the ticket should be transferred to the Tier II/Tier III support group. Challenges could be related to upset customers. Being the first point of contact, and the -face- of OIT, the Help Desk is often the recipient of complaints. They will need to keep a positive attitude and work with the end user to assure them their issue will be resolved in a timely manner. Responsibilities: Abide by Service Level Commitments and OIT and agency policies Employs Incident Management procedures to enter tickets into the Incident Management system Executes prescribed processes to troubleshoot and software/account issues; Decides what components may be involved, and how to test these components to isolate the cause of the issue Uses documented processes and procedures to assist during service outages
https://www.jobsrmine.com/us/colorado/denver/help-desk-tier-1/449426728
jobsrmine.com
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#FICHA #TÉCNICA DE. Nixon A. Valverde Villagra (IT) #TECHNICAL #SUPPORT #Help #Desk – #Computer #Network #Technician Personable conversant with network management and network ecosystem and knowledgeable IT support technician, help desk, computer networks environments assisting customers with various operating systems, structured cabling system, IT Network, hardware and software related issues. Provided in-depth technical support to clients Exhibits excellent organizational and problem-solving issues. Seeking to provide expert technical support to enterprise organization and ability to explain technical issues to personnel belonging to non-technical backgrounds
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#FICHA #TÉCNICA DE. Nixon A. Valverde Villagra (IT) #TECHNICAL #SUPPORT #Help #Desk – #Computer #Network #Technician Personable conversant with network management and network ecosystem and knowledgeable IT support technician, help desk, computer networks environments assisting customers with various operating systems, structured cabling system, IT Network, hardware and software related issues. Provided in-depth technical support to clients Exhibits excellent organizational and problem-solving issues. Seeking to provide expert technical support to enterprise organization and ability to explain technical issues to personnel belonging to non-technical backgrounds
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