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The peer-to-peer call, which seeks to ensure that drugs, procedures and other requested services are medically necessary, is standard practice for health plans’ prior authorization programs. What’s not standard is having them performed by health plan providers who are true peers of the requesting provider — oncologist to oncologist, cardiologist to cardiologist, and so on. Writing in STAT, Evolent’s Dr. Matthew Walker explains why that needs to change. 

True peer-to-peer conversations will improve prior authorization

True peer-to-peer conversations will improve prior authorization

https://www.statnews.com

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