Forever 21’s Post

🙏 Grateful Moments in 2023: A Journey of Store Openings! 🏬 Reflecting on 2023, I'm immensely grateful to have been part of many store openings across the country. Each venture brought its unique challenges and triumphs, and I'm thankful for the trust bestowed upon me.  If you or someone you know is gearing up for a new store venture and needs someone to handle the tech part, look no further. From concept to execution, I'm here to make your store opening journey seamless and tech-savvy. Let's turn your vision into reality! 💼🚀 #StoreOpenings #Boltacity #TechSolutions

I’m obsessed with thinking about what’s happening with Macy’s. Maybe it’s because it was the iconic presence of my childhood, always going for special occasions, seeing the Christmas windows, etc. It occurs to me as they hurtle into a case study similar to Kodak (who thought they sold film vs. helping creating memories), that Macys and the like are in the business of creating IRL experiences, not just selling things. And in a world starving for IRL connection and physical experiences, Macy’s has the space to be incredibly significant in the current world beyond selling stuff. Driving people to locations where purchases can occur. Obviously their current business model won’t support this. Here’s hoping they can innovate beyond and into new business models that keep them relevant. Come at me. #businessstrategy

The 3 reasons why I started In Five Years: 1. Strong belief in the potential of top talent, like Mina Drezner (from whom I received this lovely card!) and empowering them in their careers. She is now working as a digital product designer in NYC at Abercrombie & Fitch Co. And believe me, this is just the start! 🚀 2. Viewing recruitment and talent management as a purposeful endeavor (!) as it is a means to positively change someone's life. I stand against the perception of jobs as quick and meaningless and am here to provide a platform for those who seek meaningful employment in the realms of research, strategy, innovation, product management, AI, design & digital. 3. Simultaneously, aiding companies in thoroughly assessing talent and ensuring a good fit with their team is something I strongly believe in, and am proficient at 🙃

The busiest stores in New York? (anecdotal not scientific) It was great to see retail seemingly thriving in a city. I believe the fundamental reason for that is service. In the US, retail is a profession, staff are pleased to serve. In the UK, customer service is appalling in general. Even John Lewis (who claim to have great service) is questionable at best. So - we spent a lot of time walking around New York and here are my anecdotal observations as to the busiest stores and why. It boils down to 6 things in my personal opinion: New York Knicks Store - Community Game time. Stores are RAMMED!! The Knicks are doing an amazing job at building a community, a tribe, a following. The atmosphere at their games is next level and their socials are on point. I don't follow sport but I have become a fan! NBA store - Experience Always busy! Is this a community too? Maybe. Store staff are miserable but it is a treasure trove for the basketball enthusiast. By comparison, the NHL store was always dead. Trader Joe's - Value Basic store, value for money (but a cool trolley lift to enable you to go between floors!). Value will always drive footfall. Nike Innovation Store - Innovation There was a queue to get in but I think it was unnecessary. It adds to the 'exclusivity' I suppose. It isn't high end luxury but you know what you are getting and they are always seen to be innovating. Amorino Gelato - Quality OK - not a retailer but F&B. There was a 30 minute queue for an ice cream!!? However, the flavours were AWESOME. We picked one up in the evening after a long day. High quality product with a bit of theatre (they make the ice cream on a cone like a rose). So, how can Travel Retail start to replicate some of the following themes? - Community - Experience - Value - Innovation - Quality - Service!! The store that has been empty every time I have walked past? I will share that one tomorrow. #travelretail #airportretail #dutyfree

Celebrating Small Wins: TH Futuremaker July 2023!!! Today, I'm delighted to share a small but meaningful achievement on my journey – the TH Futuremaker award for July 2023! 🏆 This recognition comes from my part-time role at Tommy Hilfiger, a place that's not just a workplace but also a canvas for growth. It may not be a colossal milestone, but it signifies something much larger - the power of consistency, dedication, and a growth mindset. It's a testament that excellence knows no bounds or titles. Whether it's a part-time job or a high-flying career, the same principles of hard work, commitment, and a thirst for improvement apply. I firmly believe that every small step forward paves the way for bigger accomplishments in the future. So, here's a reminder for all of us: Embrace each opportunity, no matter how small, as a chance to learn, grow, and eventually reach new heights. I want to extend my gratitude to my incredible team at Tommy Hilfiger, whose support and camaraderie make every day an opportunity to strive for excellence. Remember, it's the journey that counts, and every small win is a stepping stone to something greater. #SmallWins #GrowthMindset #AchievementUnlocked #Consistency #CareerJourney #TommyHilfiger

🌟 When Big Brands Don't Live Up to Expectations 🌟 Recently, I worked with a famous jewelry company, helping them fill some important roles. But here's the thing: just because a brand is well-known doesn't mean it's reliable. Even though we agreed to finalize things after the first hire, sorting out the details took longer than expected. I kept following up with different teams, trying to get things sorted. But on the 85 day, I got an email saying all the people I'd placed had left. It's frustrating when a big brand acts like this. It makes you wonder if it's worth joining such sinking ship. Sometimes, it's better to work for a smaller company where you have to build your own ship it might get sink but you learn from your mistakes. So, remember, it's not just about the brand name—it's about how a company treats its people and people who help them build their team.

3 Things I Learned About Consumer Behaviour Insights During My First Month at Tommy Hilfiger A month into my summer internship at Tommy Hilfiger and I'm constantly amazed by the intricacies of consumer behaviour. Here are 3 key takeaways that have opened my eyes to the fascinating world of retail psychology:  1. Discounts: A Double-Edged Sword ·  Discounts drive sales, but overuse can train customers to wait for sales. ·  Strategic offers & loyalty programs incentivize purchases without hurting brand value. · Learning how Tommy Hilfiger balances discounts has been a valuable lesson. 2. Merchandising: The Power of Placement ·  Product placement goes beyond aesthetics – it subconsciously guides consumers!  ·  Eye-catching displays showcase complementary items, telling a story. · Witnessing the art of merchandising transform a layout into a captivating narrative has been amazing! 3. Personalization: Building Loyalty, One Interaction at a Time · Today's consumers crave a personalized shopping experience.  ·  Simple gestures like remembering preferences make a big difference.  ·  Taking the time to understand individual needs fosters trust and sales conversions. These are just a few of the many insights I've gained in my first month at Tommy Hilfiger. Every day brings new lessons about understanding customer behaviour and the intricate dance between products, presentation, and the people who walk through the doors. I'm incredibly excited to continue learning and contributing to the success of this inspiring brand. What are your thoughts on importance of understanding consumer behaviour in retail? #TommyHilfiger #RetailInsights #SummerInternship

New Opportunities

Celebrated two years at Square today. Figured I'd share eleven (11) essential things I've learned since joining: 1. Your team is everything. 2. Your team is everything. 3. Your team is everything. 4. Your team is everything. 5. Your team is everything. 6. Your team is everything. 7. Your team is everything. 8. Your team is everything. 9. Your team is everything. 10. Your team is everything. 11. Your team is everything.

If you want to get your data & analytics into top shape, this is the person who can do it.