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We're thrilled to welcome Gil West to Hertz! #HertzLetsGo

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Chief Executive Officer at Hertz

I’m excited to begin a new journey as Chief Executive Officer of Hertz, a company with a long history of customer-driven excellence and an exciting future ahead. I’ve loved cars all my life, and I’m thrilled to bring my decades of operational experience in transportation, travel and mobility to Hertz. I’m grateful for the opportunity to work alongside our 27,000 team members to achieve our potential and provide unmatched service to our Hertz, Dollar and Thrifty customers around the globe. Let’s go! #HertzLetsGo

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Marjorie Gerval

Assistante de direction chez Audixia

3mo

Bonjour , je cherche désespérément à recevoir le montant de ma franchise qui a été prélevée et jamais restituée . Après multiples messages je vous remercie de prendre en considération ma demande. Voici le message de votre service commercial si difficilement atteignable mais sans aucun versement à ce jour . Comment Hertz peut laisser les gens ainsi dans l Embarras depuis plus de 8 semaines. Reference number: 21531412 Rental agreement number: 558488921 Dear Mrs. Gerval Marjorie Thank you for contacting us. I appreciate the opportunity to review your concerns. I would like to apologize to you for the delay in response time and for the inconvenience that this matter must have caused you. That being said I am pleased to inform you that a refund in the amount of €1300.60 has been approved and is now being processed to the credit card that was billed for the non waivable excess. The adjustment is being processed at this time and can take anything from 6-8 weeks for the funds to reflect on your banks statement. During this time I humbly request that you be patient with us. I would like to take this opportunity and thank you once more for contacting us and I look forward to serving you in the future.

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Gil - Our CureNow:PD team was recently in Florida, and rented from Hertz for our trip (attending the International Parkinson and Movement Disorder Society event in Cartagena). We're a non-profit, registered 501 (c)3. Upon returning our vehicle early, Hertz decided that getting their vehicle back early was a reason to...wait for it...charge us MORE than they originally quoted, by over $300! We share this for all that are considering renting from Hertz, Dollar, or affiliated companies: beware. Not only did this show bad form, when we appealed, Hertz was downright rude: pay the extra amount - for less time! We expected better, and are terribly disappointed. #badform #poorcustomerservice #dobetter

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Edward Machado

GERENTE DE CONTAS III - SG RENTALS (HERTZ INT - DOLLAR - THRIFTY)

3mo

Hello GIL, good afternoon. Welcome. I am an Account Manager at GSA BRASIL at HERTZ – SG RENTALS. We have a large participation in the sales movement in Latin America and we count on you for an excellent service process for Brazilians who purchase HERTZ – DOLLAR – THRIFTY rentals through SG RENTALS. We work with excellence here and the customer also wants to receive excellent service when collecting the vehicle in the USA or in any other country where HERTZ is located. I am sure that your experience will make a huge difference and that the service protocols will improve even further with your arrival. That is my sincere wish. A big hug. Edward.

Bear Meiring

Sr. Director, Global Field Technology & Support

3mo

Let's Go!!

Mike Clarke

Chief Operating Officer / CHRO at Hero MotoCorp

3mo

Wishing you and Hertz all the best wishes & success. “Yellow still runs in my blood”….

Lamont Adair

Connecting People to Reality

2mo

Your company refuses to issue me another vehicle eventhough the battery in the EV I’m renting is faulty and continue to not work properly

Hey Gil, I was injured on the job and now for OVER 2 YEARS I've been DENIED TREATMENT AND DENIED MY RETURN BACK TO WORK, I am in EXCRUCIATING PAIN, I'VE COMPILATED SUICIDE because of the pain I'm in, but NO ONE in Hertz Cares Bit...

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Sami Al-Asbahi

Human Resources Professional

3mo

A very warm welcome to the team, Mr. Gil as new boss! We're thrilled to have you on board and excited about the fresh perspective and leadership you'll bring. As I'm member of hertz team in Yemen. Together, we'll achieve great things and make a positive impact. Once again, welcome, and here's to a successful and fulfilling journey ahead!

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Carole Anne Andrews

Director of Sales, Account Manager, Hertz Canada, Local Edition (HLE). Certified Personal Trainer. Over 30 years in Sales and Operations. Motivated Leader and Mentor. Author and Host of Podcast "MENTOR ME."

3mo

Congratulations Gil and Welcome to Hertz! The Town Hall and Fireside chat was a great insight into your history and passion for driving Hertz forward. Canada looks forward to meeting you hopefully in the future! #HertzStrong

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