We're #hiring a new Technical Customer Care Supervisor in Bloomington, Minnesota. Apply today or share this post with your network.
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Customer Support Specialist || Content Creator || I help firms & organisations developed professional Content.
Skills To Look 4 When Hiring for Customer Support Specialist 1. Emotional Intelligence 2. Good Communication 3. Resourcefulness 4. Passion
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CMS Developer | Shopify Developer | Wordpress Developer | Frontend Developer | Prompt Engineering | Data scrapping
Join our team as we redefine customer service excellence! We're hiring passionate individuals who thrive on delivering exceptional customer experiences. Apply now and be part of our dedicated customer support team! #Hiring #CustomerService #CustomerSupport #JobOpening #NowHiring #JoinOurTeam #CareerOpportunity #JobPosting #CustomerExperience #CustomerCare #JobSearch #JobOpportunity #ApplyNow #JobVacancy #Recruitment #CustomerRelations #CustomerSuccess #JobAlert #Career #Employment #JobListing
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#hiring Customer Support Associate, Boston, United States, fulltime #jobs #jobseekers #careers #Bostonjobs #Massachusettsjobs #ITCommunications Apply: https://lnkd.in/grvtMfvy Job DescriptionAs the Customer Support Associate you will solve problems for clients and their patients, and provide exceptional customer service and support in real time. You will staff our technical support desk, responding to calls, emails, and instant messages from clients and their patients. You will be a Current Health expert, and compassionately help individuals solve their problems. You will also be a Current Health ambassador, reaching out to make sure that our clients and their patients are successfully using our product and services to improve their health and wellbeing.It's critical that you are results-driven, product-savvy and can quickly learn how to use new tools. We are looking for someone who has a burning desire to meet challenges head-on and succeed. If this sounds like you, then we want to get to know you.Given the staffing of the team, some flexibility and a willingness to work occasional holidays is essential.What you'll doRespond to technical support questions that arrive by phone, email, and IM, solving the problems of clients and their patients based on deep knowledge of our products and services.Support the logistics team, making sure that products get to patients that need them, reusable medical devices are retrieved and recycled, and any issues with missing or non-working parts are resolved.Reach out to patients to make sure their experience is excellent and any problems they are having are resolved. This may involve interfacing with their clinician or the Current Health clinical staff.Collect and organize information gained during these interactions with our clients and their patients and help the Current Health product team turn these observations into useful insights and better products.Be a subject matter expert on Current Health's product offerings helping clients optimally utilize our technology as they go live
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The beauty of careers in customer success...... is that a lot of parallels can be drawn between day to day activities that CS professionals come across and our personal lives..... How customer success professionals should treat customers is awfully similar to how friends and family want us to treat them. ps - not advocating making customers your family members but building relationships has some ground rules that are universal #customersuccess #careers #relationshipmanagement
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📞🌟 Customer Support Specialist | Empowering Customers & Delivering WOW Experiences | Passionate about Problem-Solving
🌟 Transforming Customer Support through Technical Expertise 🌟 Hello LinkedIn community! I hope everyone is doing well. Today, I want to share some insights I've gained over my 5+ years in customer support, specifically in the tech sector. 👉 Customer-Centric Approach: One principle that has guided me throughout my career is the importance of putting the customer first. Active listening, efficient problem-solving, and making each customer feel valued are key ingredients for a positive experience. 🛠 Technical Troubleshooting: It's not just about solving problems; it's about doing it in a way that builds trust. I’ve specialized in diagnosing and resolving technical issues, which has significantly streamlined the onboarding process for many clients. 🤝 Cross-Functional Collaboration: Customer satisfaction is a team sport. In my roles, I've worked closely with sales, legal, and product teams to ensure a cohesive and positive customer experience. 💡 What's Next? I’m currently exploring new opportunities where I can bring my customer-centric approach, technical skills, and collaborative abilities to a mission-driven company. If you know of any roles that could be a good fit or just want to connect, please feel free to reach out! Let's keep the conversation going! What are your best practices for ensuring exceptional customer service? #CustomerService #TechnicalSupport #CustomerExperience #CareerOpportunities #Teamwork #CustomerSatisfaction
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Customer Success Manager | Customer Onboarding Specialist I Customer Relations Expert I Customer Advocate
"As a Customer Success Manager, I'm passionate about fostering strong relationships and advocating for our customers. Customer advocacy isn't just a buzzword—it's the cornerstone of what we do. By truly understanding our customers' needs, challenges, and goals, we can become their trusted advisors and champions within our organization. From proactive support to personalized solutions, our commitment to customer advocacy drives mutual success and fosters long-term partnerships. Let's continue to prioritize listening, empathy, and collaboration as we champion the voice of our customers. #CustomerSuccess #CustomerAdvocacy #RelationshipsMatter" #customersuccessmanager
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good opportunity
Empowering Teams & Elevating Customer Experience | After-Sales Expert @NOTHING || Ex-Xiaomi India , Ex-jio, Ex -Huawei, Ex-Gionee
Nothing is hiring a Manager, Call Center Operations https://lnkd.in/g4TjptBd via @greenhouse
Manager, Call Center Operations
boards.eu.greenhouse.io
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Feeling like you're juggling angry emails, overflowing DMs, and phone calls that just won't end? 😤 You're not alone. In today's customer-centric market, keeping everyone happy can feel like a full-time job, especially when resources are stretched thin. Think it's time to stop spinning plates and hand the reins to a champion? Hiring a dedicated Customer Support Manager could be the game-changer you need. Read our latest blog to discover how a CSM can streamline your customer service and turn those customer frowns upside down. 🙁➡️🙂 https://hubs.la/Q02hcq6-0
How to Hire a Customer Support Manager - tahche.ph
https://tahche.ph
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I recently shared how I was “on fire” for the role I currently have at Dell as a Customer Advocacy Executive and I want to share why, how, and what we do to ensure our customers' success. Buckle up, because it's going to be a thrilling ride! WHY Customer Advocacy? At its core, Customer Advocacy is all about building strong and long-lasting relationships with our valued customers. We believe that our success is directly tied to our customers' success. By focusing on their needs, goals, outcomes and challenges, we strive to create a win-win situation where both parties thrive. Our purpose is to go above and beyond merely providing a product or service—we genuinely care about our customers' outcomes and aim to be a trusted partner in their journey. HOW we achieve Customer Success? Our Customer Advocacy team is a powerhouse of creativity, innovation, and expertise. By actively listening and engaging with our customers, we gain a deep understanding of their pain points and goals. Armed with this knowledge, we collaborate with various internal teams, such as Sales, Services, Product, and Support, to ensure our customers’ outcomes are achieved and value is realized. WHAT we do in Customer Advocacy? Our mission is to guide our customers throughout their entire journey, from pre-sales, to onboarding to ongoing support. By proactively monitoring their progress and analyzing data, we identify opportunities for growth and improvement. We also act as a bridge between our customers and the rest of our business, advocating for their needs and ensuring their voice is heard. Remember, together we can achieve greatness and drive exceptional results for our customers. Let’s make a positive impact and revolutionize the way our customers succeed! #IworkforDell #CustomerSuccess #BuildingRelationships #CustomerJourney #DelightingCustomers
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Effective customer service management begins with hiring the right team members. Look for candidates who not only possess the necessary skills and experience but also have strong interpersonal and communication skills. A customer-centric attitude is a must. Find out more in this article: https://bit.ly/40mY0pa #LinkedIn #CustomerService #TeamManagement
How can you effectively manage a customer service team?
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