Horizontal Digital’s Post

As businesses evolve, so must your approach to customer experiences. What’s your top priority in enhancing how customers interact with your brand?

Salesforce Data Cloud – powered by AI technology Einstein – is a game-changer for CRM data harmonization and AI integration. We are honored to be the first recipient of Salesforce’s Data Cloud and AI Partner of the Year 2024 award, recognizing our success in helping businesses harness the full potential of their data and our industry-leading expertise in pushing the boundaries of data and AI. Discover more about how we earned this title in our latest insights article: https://lnkd.in/dHnEdJsB #salesforcepartner #dataaipartner #hztldigital

Through a strategic reimagining of its digital presence, Horizontal Digital elevated Formica’s most important asset: its users. 🤳 💬 “Horizontal has been instrumental is helping our customers find what they need, quickly and easily. By simplifying the site, we’ve seen 200% growth in sample orders which has translated to a major jump in sales." - Global Digital Platform Lead at Formica Read more about how we helped Formica build a customer-first site: https://lnkd.in/g4qTrFhj

“Sitecore is at this inflection point that we can really capitalize on,” says Kathie Johnson, Chief Marketing Officer at Sitecore. In a recent episode of the #CX4CA podcast, Kathie and Chris Staley, Chief Digital Officer at Horizontal Digital, discuss Sitecore’s transition from on-premise to a SaaS-based model, highlighting how companies can choose to invest in the technology that best aligns with their business goals. Gain exclusive insights into Sitecore’s latest marketing strategies and how they continue to empower businesses to deliver seamless connected experiences across all facets of operations. Watch the episode on YouTube: https://lnkd.in/dQ8K_RZ8 Listen on Apple Podcasts: https://lnkd.in/dsEjRmSS Listen on Spotify: https://lnkd.in/dchMY6ja #sitecorepartner #hztldigital

There are countless ways to use Salesforce Data Cloud. But how are leading marketing teams leveraging it to improve their customer experience and ROI? 🤔 Keep reading for three use cases that enable deeper customer connections: https://lnkd.in/gRjYCCDK #datacloud #salesforce #customerexperience

With so many Salesforce Managed Services providers to choose from, finding the right partner to keep your technology operating efficiently and strategically can feel overwhelming. Read how to get started: https://lnkd.in/gVsBp7-j

Mahindra Auto is turning car buying into a fully digital, hassle-free experience. 🚙 From speedy online bookings to personalized car configurations, Horizontal fine tuned their platform to offer a fluid, immersive experience that would drive sales. By improving site performance and integrating advanced features, we've helped Mahindra achieve a 50% faster time-to-market for new products. 💫 Read the behind-the-scenes of creating an efficient, scalable platform: https://lnkd.in/gZjAkJG4 #ecommerce #digitaltransformation #customerexperience Mahindra Group

"Don't Managed Services providers just fix problems?" Well, yes. But what if they did MORE than that? Enter Horizontal’s Salesforce Managed Services offering, focused on co-innovation and strategic road-mapping. Our team is here to help you... ✨ Deliver enhancements 🗂️ Reduce backlog 📱Get the most out of your Salesforce tech stack We provide support and then some—business alignment, user adoption, customization, you name it. Read more: https://lnkd.in/ghrdzRtb