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Up on Thursday: designing digital service delivery around your user. From internal compliance guidance to self-service document automation tools – designing the experience around your user is crucial to uptake, use, and reaping the benefits of digitized service delivery. Discover best practices and some strong examples in our quick session 👇 https://bit.ly/4ceUgem #automation #innovation #digitalservicedelivery #servicedelivery #AI #GenAI #legaltech #insurtech #procuretech #regtech

Building a Digital Service: Key Principles of User-Centered Design

Building a Digital Service: Key Principles of User-Centered Design

https://neota.com

Mayuresh Tare

Business Consulting @Practus I #ROIDelivered

3w

Fantastic topic! One additional layer to consider is the importance of continuous user feedback loops. By integrating real-time analytics and user feedback mechanisms, organizations can iteratively refine their digital services to better meet user needs and expectations.

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