Papa Johns’ Post

Meet Harony Sierra! Our fantastic Customer Relations Manager here at KiSP. She's been with our team for over 9 years and brought over a decade of marketing expertise with her back when she joined our team. She approaches our clients with care and understanding! In her own words: "My approach to understanding client needs starts with active listening. I take the time to have in-depth conversations with clients to fully grasp their business goals, challenges, and vision. It's not just about what they say, but also about asking the right questions to uncover insights they might not have considered. By building a strong relationship and maintaining open communication, I can tailor our solutions to meet their specific needs." #EmployeeSpotlight #ProductData #Visulizations #CustomerRelations #TeamAppreciation #EmployeeRecognition #ShiningStars #MeetOurTeam #inspiration #WorkplaceAppreciation #TeamGoals

What is the importance of genuine customer advocacy within an organization? No matter what the medium of interaction, the emphasis must be on authenticity. Highlighting the power of real stories, experts stress the importance of letting customers share experiences in their own words—no scripts, just genuine moments. This approach, coupled with matching messaging to brand goals, helps to build a natural, effective, and jointly-beneficial relationship to grow. (See this link for more info on tis topic https://lnkd.in/dYmCKBPR) Building a customer-centric culture is crucial, with every team member actively engaging and understanding customers. Authenticity starts from the top and permeates every level, creating a deep connection that naturally translates into advocacy. With #arabhealth as the backdrop, we were able to conduct individual meetings with our many of our key partners from across Middle East and Africa. Not only was my regional team on hand, but we had senior leaders from our European offices join us in creating even stronger customer advocacy for MEAF customers across our organization. Thanks to Xavier LASSERRE, Ruud Helwig, Eric Bouroff, Alberto Calzadilla Junquera, Andrew F., Amro Kamel, MBA, Bharat Chand, Wilfred Opio Wanyama, and Reuben Sigey for a great week of customer relationship building. #customer #marketing #strategy

Ever wondered what 'Chord Comms' means? Let's dive into our name! At Chord Comms, we're all about connections and communication. 'CHORD' represents the harmonious peer-to-peer connections we build between our clients and their customers—creating bonds that resonate and endure. And 'COMMS'? It stands for our dedication to clear, effective communication in every interaction we handle. As your trusted inbound call center, we specialize in delivering exceptional customer service, ensuring each call is a positive experience that strengthens your relationships. From resolving queries to fostering loyalty, we're here to amplify your customer connections. What does 'Chord Comms' mean to you? Share your thoughts below! #ChordComms #CustomerService #Excellence #InboundCallCenter #EffectiveCommunication #ClientRelationships #CustomerLoyalty #BusinessSolutions #ProfessionalService #CustomerCare

Happy 2024! 🌌 My new year's resolution this time is only one and that is to grow in each and every opportunity that comes my way. The first one happens to be Customer service agent at CCI. The article below is a brief summary on how I'm applying the principles of communication in my role as a customer agent. The first principle is how to be influential in your communication. Have fun reading! 😄 #Thriveincommunication. #Howtoinfluence.

📚 Just wrapped up an inspiring Book Club session within the Customer Advocacy team at Buffer, hosted by Karinna Briseno! Our discussion centred around the captivating book "Unreasonable Hospitality" by Will Guidara. “What’s the difference between service and hospitality? The best answer I ever got came from a woman I ended up not hiring. She said, “Service is black and white; hospitality is color. “Black and white” means you’re doing your job with competence and efficiency; “color” means you make people feel great about the job you’re doing for them. Getting the right plate to the right person at the right table is service. But genuinely engaging with the person you’re serving, so you can make an authentic connection — that’s hospitality.” For me, this quote serves as a powerful reminder of the importance of infusing colour into our interactions. It's not just about fulfilling tasks with competence, it's about making people feel valued and creating authentic connections. 💫 At Buffer, we aim to go above and beyond what customers expect. We proactively seek new opportunities to surprise and delight customers, aiming not just to provide answers and solutions but to create a memorable and positive experience at every touchpoint.

Happy National Client's Day! 🎉 Today, we celebrate and appreciate all of our amazing clients and their support! ✨ In celebration of National Client's Day, here are five pointers that will help you build strong and lasting relationships with your clients: 1️⃣ Always listen attentively to their needs and concerns. 2️⃣ Respond promptly to their inquiries or feedback. 3️⃣ Show empathy and understanding towards their challenges. 4️⃣ Go the extra mile to exceed their expectations. 5️⃣ Be friendly and approachable, and create a positive environment. How do you like to provide exceptional customer service? Share your thoughts in the comments below! #NationalClientsDay #titleindustry

In reflecting on a recent client interaction, it's clear that the principles of respect and empathy truly pay off. By prioritizing active listening, genuine care, and timely follow-ups, I established a foundation of trust that propelled our relationship to new heights. This commitment to exceptional client service resulted not only in a successful partnership but also in a ripple effect of referrals and sustained loyalty. Upholding ethical standards and fostering genuine connections isn't just good practice—it's a strategic advantage that yields long-term benefits for all parties involved. Here's to nurturing relationships that not only bring success today but also pave the way for a brighter future. #ClientRelationships #SuccessStories #BusinessEthics

Customer service 101: Building Lasting Relationships Through Customer Service 💞 Relationships are the bedrock of business success. 🤝 Cultivate trust, communication, and reciprocity to transform transactions into meaningful connections that stand the test of time, driving loyalty and advocacy. #RelationshipBuilding #CustomerConnections #Loyalty

#leadershipexcellence #customerrelationshipmanagement Power of Empathy -Genuine smile is a wonderful legacy to leave behind. Embrace the power of a genuine smile, for it has the ability to light up even the darkest corners. In a world that often echoes with chaos, let your actions be the melody of understanding, playing a harmonious tune of unity. As I navigate the journey of existence, sowing seeds of goodwill, knowing that the garden of kindness I cultivate today will bloom into a beautiful. These are very important lessons to cultivate and nurture Customer Relations.

Just finished the course “Customer Advocacy”! Check it out: https://lnkd.in/gegqt86r