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Journalist | Payments | Fintech | Crypto | CBDC | Fincrime | Fraud | AML | CFT | KYC |

The end of the Walmart - Capital One partnership is not a good look for Capital One... From reading the court documents, it seems like Capital One was able to deliver on very little of what it promised... For example, on posting and processing, Capital One committed to the following: • Conforming payments: 97% posted within 1 business day of receipt • Non-conforming payments: 99% processed and posted within 5 business days of receipt In July 2022, Capital One posted only 55% of conforming payments within one business day of receipt and 76% of non-conforming payments within five business days of receipt Five of the these "critical" service failures took place in a single 12-month period, giving Walmart the right to exercise a termination clause However, Capital One quibbled about the wording of the termination clause, forcing Walmart to take the credit card issuer to court The court ruled in Walmart's favour, describing the termination clause as "plain" and "unambiguous" https://lnkd.in/eFY5RjpS https://lnkd.in/e_NVr6rB

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