PDI Technologies’ Post

A thought for your weekend... Whenever we visit a restaurant, my wife and I make it a point to ask the names of everyone we interact with, from the front door to our exit. It's a small gesture, but it's our way of acknowledging and appreciating each person's contribution. It's the Tele911 way. Last night, Payton (the busboy) returned to our table, not just to clear dishes, but to express his gratitude. He said, "Hey, thank you. You were the first person to ask our names and remember them even though we have been working here for months." This simple act of kindness made such an impact on him. This weekend, as many of us dine out, I encourage everyone to try this simple act. Ask the names of those who serve you. It’s a small gesture that can leave a positive imprint, especially in the world of teens like Payton, experiencing their first job and forming their view of the world. And if you're in the area, give KC Prime Restaurant Steakhouse in Lawrenceville, NJ a try and ask for Payton or his boss at (609) 275-5418 and share how awesome he is. Great food and great service. Small acts of kindness and recognition can make a big difference. Let's spread positivity and appreciation wherever we go this weekend. #Kindness #Impact #Appreciation #CustomerService #YouthEmpowerment

To make sure you're eatin' good whenever you step into an Applebee's. Restaurant Applebee's Values is Trust Inclusion Community Integrity Excellence Innovation Accountability

“Don’t take your eye off your customers.” I was introduced to Seven Brothers restaurant for the first time earlier this year when our family went to Oahu, Hawaii. 🏝️ My daughter told us this was a required destination for us in Oahu. 🍔 If you’re not familiar with this restaurant, it was started in Oahu by Art & Peggy Hannemann who have 7 boys. They worked hard to instill good family values and a hard work ethic in their boys and decided to buy a hole-in-the-wall burger joint in Kahuku, Oahu in 2009. 🏄♂️ There are 33 other restaurant choices around their original restaurant, but of all these other places to eat, my daughter said this is the one we HAD to go to. (And we ended up going back multiple times while we were on the island.) Crazy enough, they told us while we were there in Hawaii that they were opening up a new location in Farmington, Utah of all places. So what makes Seven Brothers so special, when there are hundreds of other eating establishments to choose from? Well, we went to the new Farmington location last week and the food was awesome, just like it was in Hawaii. But something that really stood out was how attentive, friendly, and customer-centric the young employees were. No doubt this is a cultural thing at Seven Brothers. In a recent article in Utah Business, here’s what they had to say: —————— “Connecting with people can go a long way in this industry, and we choose to always keep that intact. We want to connect. We want you to feel the warmth and goodness in our restaurants. Hopefully, it feels like you’re at our house, where we serve you, clean your table and always ask what we can do for you. That’s the relationship we’re fostering.” —————— 💡 Lesson: If you treat your employees well, it sets the stage for them treating your customers well. If you want to read the full article I will share the link in the comments.

Three retail observations/experiences from the holiday week that stuck with me ... Two from outside grocery and one from a local supermarket. 1) The consumer education focus at Total Wine & More. My husband and I stopped in before the Fourth of July, and I immediately noticed the multiple sampling stations and detailed wine pairing posters. When we checked out, I asked the clerk if they did wine tastings and classes. Indeed they do — tastings are already available, and a classroom is in the works. (The location is a remodel.) I wasn't surprised at all because everything about the place screamed, "We are the experts. Anything you need or need to know, we are ready to deliver." It was impressive. 2) The experiential nature of shopping at Scheels. As you enter, you walk under and through an aquarium. Further through the entrance is a Ferris wheel. Upstairs, there are designated spaces to try out a softball bat, hone your golf swing, test a bowling ball and more. It's also one of the increasingly rare places where it's easy to find an associate to help you — and they're friendly and take the time to have real conversations. We went for fun and ended up spending money. 3) The enduring and underestimated value of customer service at Hy-Vee, Inc. I told the gentleman at the meat counter that I've been working on getting better at meal planning and meal prep and asked if I could call ahead sometime and get items cut and prepared for particular dishes, and he responded that they actually had those options ready to go already but that I'd certainly be welcome to call so they could get the whole order together in advance, too — "whatever is most convenient for you," he added. I have to give Hy-Vee a shout-out because I've had one excellent experience after another with their meat/seafood folks in particular. We shop multiple banners, but I talk to family, friends and fellow professionals about Hy-Vee an outsize amount, and customer service is the reason why. #freshproduce #grocery #retail #customerservice #shoppingexperience #customerexperience #training #consumereducation #customerloyalty #wordofmouthmarketing

👀 What are a few of your favorite things? Why, let us tell you! (By "your," we mean all the folks who've gifted with Zest.) We have heaps of curated, thoughtful gifts in our catalog, but these are some of the fan favorites that've been gifted all year long. If you're not sure what to pick for your employees, clients, or customers, rely on these crowd-pleasers (and GET 10% CASH BACK ON ALL GIFTS NOW THROUGH DEC 1) 👇 🤩 COFFEE & TEA >> ground or whole bean, drip or cold brew. 🤩 CURATED GIFT BOXES >> in practically any theme you can think of. 🤩 MEAT >> ground meats, steak, literally the best beef sticks ever. 🤩 COOKIES >> universally loved, universally desired. When it comes to the holidays, we make it easy. Like the old saying goes, "When in doubt, Zest it out!" 👉 https://gifts.zest.co/shop 👈 #corporategifts #blackfridaydeals #employeegifts #bestgifts #fanfavorites #zest

Parades & frestvals promote community spirt & boost restaurants sales. Unfortunately there is no evidence they stimulate store sales, the event day will curb their business, frequently becoming their slowest day of the year. Looking for case studies of postive retail sales during festivals. Harbor Springs, Mich. July 4th celebration, my favorite. My book explores this misunstood trend.

From a #humandesign perspective, this makes a lot of sense to me. Some people are energetically wired to digest better in calm, quiet environments. Add on neurodivergence and the stress of dietary restrictions into the mix, and you have situations where for certain people, especially with the current food culture and environments that most people eat in, it's much healthier from a physical, mental health, and energetic health perspective to consume food alone, in one's own space. There is quite a lot of cultural conditioning around food consumption as a social activity and a stigma around eating alone. Each of us is unique, and, for some of us, social eating situations are more harmful to building relationships than other methods of creating community that don't involve consumption.

Most business are starting to plan their Christmas party now, so now is the time to level up what's on the drinks table this year. Most punters are going to want a drink, but they will also want a break through the night. Heaps Normal for those that want a break from the booze, but not from the beers. Naked Life Non Alcoholic Spirits to swap out your G+T for.....a G+T Remedy Drinks for those who don't enjoy the traditional alcohol flavours, but still deserve a good beverage. All are Australian made & owned. All are available from Coles & Woolworths to get an order dropped off at the office or your venue. Choose an alternative brand as well, no sweat. If you care about an inclusive party or just want to avoid awkward issues in the office the next day, then let's start the conversation about bringing better options than just the boring big brand soda. 🍻

𝐌𝐀𝐌𝐀𝐂𝐈𝐓𝐀 𝐅𝐎𝐔𝐍𝐃𝐀𝐓𝐈𝐎𝐍 𝐄𝐌𝐄𝐑𝐆𝐄𝐍𝐂𝐘 𝐅𝐎𝐎𝐃 𝐁𝐀𝐍𝐊 𝐓𝐎𝐃𝐀𝐘 REQUEST PROCESSING TIME : 𝟖:𝟎𝟎𝐚𝐦 -𝟏1:𝟎𝟎a𝐦 ( please send in request within this time frame, Time is dependent on drivers availability ) 𝐃𝐀𝐓𝐄: 23rd 𝐨𝐟 𝐉uly 𝟐𝟎𝟐𝟑. DELIVERY TIME: From 12:00 noon until the last parcel has been picked (Delivery is subject to drivers availability).. 𝐌𝐀𝐉𝐎𝐑𝐋𝐘 𝐅𝐎𝐑 𝐏𝐄𝐑𝐒𝐎𝐍𝐒 𝐖𝐇𝐎 𝐀𝐑𝐄 𝐔𝐍𝐀𝐁𝐋𝐄 𝐓𝐎 𝐕𝐈𝐒𝐈𝐓 𝐓𝐇𝐄 𝐂𝐄𝐍𝐓𝐑𝐄 𝐓𝐎 𝐂𝐎𝐋𝐋𝐄𝐂𝐓 𝐅𝐎𝐎𝐃 𝐏𝐀𝐑𝐂𝐄𝐋𝐒 𝐖𝐈𝐓𝐇𝐈𝐍 𝐓𝐇𝐄 𝐖𝐄𝐄𝐊 𝐃𝐔𝐄 𝐓𝐎 𝐀𝐍𝐘 𝐂𝐇𝐀𝐋𝐋𝐄𝐍𝐆𝐄𝐒 REQUEST INFORMATION NEEDED: DM your name, family size (number of children in family VERY IMPORTANT), Address and contact number. Disclaimer 🔹We cannot attend to all requests (please bear with us). 🔹 All food items are from off shelf yesterday night and are packed based on what is available (we cannot give what we don't have, please bear with us). 🔹 Meat products will be available in packed parcel( could be steak, sausages, as available ). 🔹 We have various kinds of bread in the food parcels. 🔹We do not make selection of requests, based on colour, tribe, religion or race. Our food parcels know non of these. 🔹 Please support us with reviews if you can (it will help settle conceptions) Wanted Food Parcel delivery drivers will be needed. Please contact us if you can help drop of a parcel or two. Thanks loads 𝐍𝐎𝐁𝐎𝐃𝐘 𝐒𝐇𝐎𝐔𝐋𝐃 𝐅𝐄𝐄𝐋 𝐀𝐋𝐎𝐍𝐄 💪🏾❤️ Thanks to: Co-op CFINE Sainsbury's • Aldi • Lidl Neighbourly #neverfeelalone #notyourregularfoodbank #aberdeencares #mamacitafoundation #bringinghopetohumanity

ONE VERSION of market reaction to dynamic pricing. Let's observe the implementations. Could extract valuable takeaways. #dynamicpricing #pricing #categorymanagement #retail #4ps