Ron Goldin’s Post

📚 Book Alert for my Product Design & PM friends: 'Unreasonable Hospitality' - This one is not likely to be on your radar. While it might not be your typical product design book, 'Unreasonable Hospitality' is a treasure trove (seriously) of insights on customer experience and teamwork. Growing up in the restaurant industry gave me a unique perspective on just how pivotal amazing experiences are - and this book brings it home for any product leader. The chapter on Restaurant Smarts vs. Corporate smarts and the 95/5 rule alone are worth the book IMO. Let me know if you end up giving it a read. I'd love to hear your thoughts.

Our team recommends reading “Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect” by Will Guidara. You might be thinking: “What could this former co-owner and general manager of Eleven Madison Park (rated the best fine dining restaurant in the world) teach me about Agile product development?” The short answer: Lots! Unexpectedly, this book had more in common with Marty Cagan’s “Inspired: How to Create Tech Products Customers Love” than one would have thought possible. “Unreasonable Hospitality” takes Cagan’s “deep knowledge of the customer” to an “unreasonable” (pun intended) level by building meaningful connections and identifying transformative experiences. Enjoy the read! #bookrecommendation #productdevelopment #agile

The concept of *MINIMUM VIABLE PRODUCT (MVP) is well know to product managers. Not what if that was a service and a restaurant. This brief clip is a good example of that step by step approach. Watch and comment please. * A minimum viable product (MVP) is a version of a product with just enough features to be usable by early customers who can then provide feedback for future product development. 👆🏿Source under comments #mvp #product management

Launching new digital experiences is such an awe-inspiring moment. High fives are in no short supply and the smiles go for miles as team members, internal and external, celebrate the fruits of their labor. It's like fireworks! That bight moment quickly dulls when it comes time for iterative innovation, more often than not. Bye bye fireworks and bye bye agency. Too often agencies drop client teams to teams lower on experience and expertise tier, opting to put their top talent on the next shiny object. That leaves brands with frustrating scenario where bugs are left unsmashed and the well of innovative ideas runs dry. We're here during the hard work, the fireworks AND AFTER THE FIREWORKS because: • fixing bugs should be efficient and quick. • data show a path to more effective experiences. • iteration begets more return on investment. We exercise humble confidence and eager insights. The combination empowers us and our client partner friends to actively seek out areas to improve, systems to iterate and pathways to better returns that result in happier guests, more transactions, higher AOVs, more ROAS, and ultimately ROI that exceeds expectations. Sounds pretty joyful huh? Kind of rapturous, right? Who's in? Let's rap! #digitalrestaurant #digitalexperience #customerexperience #userexperience #cx #dx #cxstrategy #strategy #restaurantstrategy #restauranttechnology #restauranttech #tech #frictionless #website #apps #development #design #restaruantroadmap #roadmapping #software #restaurantdigital https://lnkd.in/ebK-mU3D

Let’s open a restaurant and clarify how vision, strategy, and roadmap are really different. 💡 If you are into Product, you know what I am talking about! These jargons surround us every day and might often end up confusing us if we don't understand them fundamentally. Try asking this to 100 PMs, and you’ll get 100 different answers. 🙆♀️ There is probably no right answer but here is a small attempt to look at these fundamentally. 🛠 Comment below on how you would dissect your favorite product! This is a simple practice hack that helped me broaden and structure my thinking style - especially when I was early into Product! #vision #strategy #productsense #roadmap #backlog #goals

Here is another exercise for your imagination. You’re a product manager and guess what your product is? Barbecue party! 🧭 You're the visionary behind the BBQ party. You research what the user needs are. You create a clear plan, set goals, and decide what kind of experience you want to deliver. Your role is to ensure the party aligns with your vision. Let’s invite our unique team to this party to make a truly unforgettable product out of it! 🍖 Developers These folks are the grill masters, ensuring the temperature is just right. They're responsible for cooking the main attractions – those juicy burgers, tender steaks and some healthy veggies. Their precision and attention to detail are key to serving up a delicious feast. 🎨 Designers Imagine having bland, unappealing dishes at your BBQ? Designers bring the flavor to the table by creating a visually stunning setup. From colorful table settings to Instagram-worthy food presentation, they make sure your party looks as good as it tastes. 📣 Marketing Marketing experts are your hype squad. They create enticing invitations, promote your event on social media, and build anticipation among your guests. Their job is to make sure people know about your BBQ and are excited to attend. 📈 Researchers  This group analyzes the reactions of your guests – what dishes were a hit, which ones missed the mark, and how many people attended. This data helps you improve future BBQs, just like user feedback shapes your product development. All of these roles must work together seamlessly. 🤝 The Developers must coordinate with the Researchers, the Designers with the Marketing team. Just as a product manager coordinates diverse talents to achieve a common vision, your role as the BBQ organizer is to ensure everyone's efforts align. Who else would you invite to this BBQ party? --- This was a post for Day 20/30 of #30daysPMwritingchallenge with Omolara Osiyemi, ACIM and #theproductcradle to share examples of cross-functional collaboration as a product manager.  #ProductManagement #theproductcradle #ProductDevelopment #CareerReflection #ProfessionalGrowth

Finally!!! 🎉 A journey of 6 months of intense learning with HerTechTrail Academy is coming to an end. I have completed my learning journey in the Product Management Starter and Pro class and I can say it was all worth it. Our capstone project was to develop an open restaurant web application that will enable restaurant owners and food vendors in diaspora who specialized in African cuisine to sell their meals as pre-orders. In response, we developed AfriChow, a web application that aims to provide restaurant owners with user-friendly tools that will enable them manage their store and operations effectively. For the project, I was the team lead and my team composed of PMs, designers and developers. It was an exhilarating yet tiring experience. I facilitated meetings, did a lot of check ins with designers and developers, conducted all scrum ceremonies and ensured my team and stakeholders were all in sync at every point. If I am to work on a project of this kind again, I'd love to work with Team Falcon!! They were amazing!!!! I am glad I was part of this learning experience even though the journey was tough😅 I am forever grateful to my coaches Gloria Ojukwu, Chibueyim Alex, who am sure is actually tired of my calls and texts🤣😂 and Ann Ezeogu, CSPO. I became a better product manager because of your teachings, words and guidance. Kindly click the link below to view my case study and provide feedback as it will be greatly appreciated. #hertechtrail #productmanagement #little_pm_steps https://lnkd.in/ddhT4sNV

Product Management Challenges - Part 5: ⏰ Dealing with Limited Time: Racing Against the Clock You have a tight schedule on your vacation, and you need to make the most of your time. Similarly, we often have tight deadlines to deliver products. It's like racing against the time to make sure everything is ready.   Imagine you have a surprise guest coming over in just 30 minutes, and you want to treat them to delicious homemade cookies. But here's the catch: your recipe normally takes an hour to prepare and cook. The Time Challenge: 30 Minutes vs. 60 Minutes Here's the challenge: You have half the time you usually need to make your dish. The clock is ticking, and you want the dish to be warm and ready when your guest arrives.   Racing Against the Clock: Racing against the clock is like participating in a Master Chef - high-speed cooking competition. You need to move quickly and make some changes to your usual recipe to save time: Instead of making a big batch, you decide to make a smaller batch to speed up the preparation process. You skip the step of marinating, which usually takes time but helps the juices sink in. You set a timer to ensure you don't overcook the recipe, as every minute counts.   The Result: Warm dish for Your Guest Despite the limited time, you manage to cook a small batch of your delicious recipe just in time for your surprise guest's arrival. The dish might not be as perfect as your usual batch, but they are warm, tasty, and show your thoughtfulness.   In the product world, dealing with limited time is similar. Sometimes, you have tight deadlines to deliver a product or complete a project. Just like in the cooking scenario, you need to make efficient decisions, prioritize tasks, and sometimes skip less critical steps to meet your deadlines. It's all about using your time wisely and delivering the best possible results under pressure.   #ProductManagement 

Hereby, I have taken a problem statement which I could relate to a great extent. I have spent a good 10+ years outside my home town before I moved back to base. There were times when I definitely missed the regional cuisines being outside my home town. I have used a Value Proposition Canvas as a part of a small project in my capacity to address the problem. #valuepropositioncanvas #product #productmanagement

Navigating Popular Prioritization Frameworks - the Indian Family Dinner Analogy Disclaimer: There are no "best" prioritization frameworks. Everything is contextual, and the Product Manager's skills to leverage the framework that best fits the product and the company culture. Navigating the choices for an Indian family dinner can be as challenging as a Product Manager's daily decisions. Here is a take on how popular prioritization methods resemble the art of setting the dinner table. 1. The MoSCoW Method, or The Family Dinner Menu - Must-haves: Your basics, roti, chawal and dal = Core product features. - Should-haves: The chutneys and pickles, subtle taste enhancers = In-app notifications. - Could-haves: Those occasional desserts like gulab jamun = Delightful additions, but not daily. - Won't-haves: The gourmet dish like biryani on a regular night = Features for future phases. 2. The ICE Score, or The Dish Popularity Scorecard - Impact: The significance of the main curry in your entire menu = Feature's Impactness. - Confidence: Experimenting with a new recipe seen on YouTube = Feature's delight and delivery. - Ease: Cooking up a quick sabzi or a more elaborate paneer tikka? = Feature's ease of delivery. 3. The RICE Score, or The Guests' Preference Analyzer - Reach: The dish preferred by most family members = how many users a feature affects. - Impact, Confidence, Effort: Just like ICE, but wondering, will Chacha Ji love the new dish? 4. Value vs. Complexity, or The Kitchen Time-to-Joy Ratio - Value: A perfect rajma chawal vs. an elaborate dum aloo = Features bringing smiles.  - Complexity: The time spent kneading dough vs. mastering a complex recipe = deciding the Feature's time to market. Challenges & Misconceptions:  While these methods guide us, they are not foolproof. Sole reliance can make us miss evolving trends or emerging needs. Regular reassessment is critical. Are you curious about diving deeper into these frameworks and their real-world application? #productmanagement #productmanager #prioritization #frameworks