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Hector Garcia Tellado articles
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Hector Garcia Tellado
General Manager, Frontline Applications, Microsoft Business Applications
![A field service employee wearing a hard hat, holding a tablet](https://cdn.statically.io/img/www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2024/04/MSFT_D365_APR11_330649_Blog_BlogHeader_240415_V2_1260-300x169.webp)
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Microsoft named as a worldwide Leader in four IDC MarketScapes for Field Service Management & Service Life-Cycle
Across all industries and around the world, field service leaders face any number of challenges in areas including digitalization and modernization of traditionally paper-based processes, rising customer expectations, and employee training and retention.![graphical user interface, application](https://cdn.statically.io/img/www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2023/11/Schedule-a-work-order-with-Copilot-in-Microsoft-Teams-desktop-1-300x174.webp)
Streamline Field Service Operations with new Copilot capabilities
Today, we are introducing new AI-powered experiences for Microsoft Dynamics 365 Field Service that give frontline workers a faster way to access information on a job site.![Man holding mobile phone in office](https://cdn.statically.io/img/www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2021/04/CLO17_formalOffice_009-300x200.webp)
5 tips for implementing the Field Service (Dynamics 365) mobile app
The Field Service (Dynamics 365) mobile app helps your frontline workers manage and complete their service tasks while onsite at a job. The mobile app enables them to view their daily schedule, complete inspections, bill for products and services, send reports to customers, and submit their time-off requests.![a person on the machine](https://cdn.statically.io/img/www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2020/04/CLO22_GreenEnergyFarm_053-300x200.webp)