Serena Hillman
Principal Research Manager
News & features
Research Focus: Week of May 13, 2024
Welcome to Research Focus, a series of blog posts that highlights notable publications, events, code/datasets, new hires and other milestones from across the research community at Microsoft. Large language models (LLMs) have shown remarkable performance in generating text similar to…
Research Focus: Week of February 19, 2024
In this issue: CaaSPER: vertical autoscaling algorithm dynamically maintains optimal CPU utilization; Improved scene landmark detection for camera localization runs faster, uses less storage; ESUS simplifies usability questionnaires for technical products and services.
Understanding the user: How the Enterprise System Usability Scale aligns with user reality
| Stephen Schneider and Serena Hillman
This position research paper was presented at the 26th ACM Conference on Computer-Supported Cooperative Work and Social Computing (opens in new tab) (CSCW 2023), a premier venue for research on the design and use of technologies that affect groups, organizations,…