Serena Hillman

Beyond Theory: A UX Outcomes Casebook for HCI Education

Serena Hillman, Carolyn Pang, Samira Jain, Carman Neustaedter, Jofish Kaye, Ali Rizvi, David McDonald, Qunfang Wu, Craig MacDonald

2024 International Conference on Human-Computer Interaction | May 2024

Publication

A Reflection on Human-Notebook Experiences in the Era of AI

Yunchen Huang, Serena Hillman

MSR-TR-2024-11 | April 2024

Published by Microsoft

Publication

ESUS: Aligning and Simplifying SUS for Enterprise Applications

Stephen Schneider (stschneider), Serena Hillman, Paula Bach, Guoping Ma

Journal of User Experience | February 2024, Vol 19(2): pp. 60-74

Publication

Understanding & Evaluating UX Outcomes at Scale

Serena Hillman, Samira Jain, Craig MacDonald, Elizabeth Churchill, Carolyn Pang, Jofish Kaye, Erick Oduor

Proceedings of the ACM Conference on Computer-Supported Cooperative Work And Social Computing | October 2023

Publication

A Call to Revisit Classic Measurements for UX Evaluation

Stephen Schneider, Serena Hillman

Proceedings of the ACM Conference on Computer Supported Cooperative Work (CSCW) 2023 Workshop on Understanding & Measuring UX Outcomes at Scale | October 2023

Publication

No Such Thing as Normal: Explorations and Opportunities for Neurodiversity in Research

Erika Sam, Serena Hillman

Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI) 2022 Workshop on Dreaming Disability Justice in HCI | May 2022

Publication

The BLUE Framework: Designing User-Centered In-Product Feedback for Large Scale Applications

Serena Hillman, Samira Jain, Vichita Jienjitlert, Paula M Bach

Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI) 2022 | May 2022

PDF Publication

Beyond Theory: A UX Outcomes Casebook for HCI Education

Serena Hillman, Carolyn Pang, Samira Jain, Carman Neustaedter, Jofish Kaye, Ali Rizvi, David McDonald, Qunfang Wu, Craig MacDonald

2024 International Conference on Human-Computer Interaction | May 2024

Publication

A Reflection on Human-Notebook Experiences in the Era of AI

Yunchen Huang, Serena Hillman

MSR-TR-2024-11 | April 2024

Published by Microsoft

Publication

ESUS: Aligning and Simplifying SUS for Enterprise Applications

Stephen Schneider (stschneider), Serena Hillman, Paula Bach, Guoping Ma

Journal of User Experience | February 2024, Vol 19(2): pp. 60-74

Publication

Understanding & Evaluating UX Outcomes at Scale

Serena Hillman, Samira Jain, Craig MacDonald, Elizabeth Churchill, Carolyn Pang, Jofish Kaye, Erick Oduor

Proceedings of the ACM Conference on Computer-Supported Cooperative Work And Social Computing | October 2023

Publication

A Call to Revisit Classic Measurements for UX Evaluation

Stephen Schneider, Serena Hillman

Proceedings of the ACM Conference on Computer Supported Cooperative Work (CSCW) 2023 Workshop on Understanding & Measuring UX Outcomes at Scale | October 2023

Publication

No Such Thing as Normal: Explorations and Opportunities for Neurodiversity in Research

Erika Sam, Serena Hillman

Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI) 2022 Workshop on Dreaming Disability Justice in HCI | May 2022

Publication

The BLUE Framework: Designing User-Centered In-Product Feedback for Large Scale Applications

Serena Hillman, Samira Jain, Vichita Jienjitlert, Paula M Bach

Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI) 2022 | May 2022

PDF Publication

A Reflection on Human-Notebook Experiences in the Era of AI

Yunchen Huang, Serena Hillman

MSR-TR-2024-11 | April 2024

Published by Microsoft

Publication

ESUS: Aligning and Simplifying SUS for Enterprise Applications

Stephen Schneider (stschneider), Serena Hillman, Paula Bach, Guoping Ma

Journal of User Experience | February 2024, Vol 19(2): pp. 60-74

Publication

Beyond Theory: A UX Outcomes Casebook for HCI Education

Serena Hillman, Carolyn Pang, Samira Jain, Carman Neustaedter, Jofish Kaye, Ali Rizvi, David McDonald, Qunfang Wu, Craig MacDonald

2024 International Conference on Human-Computer Interaction | May 2024

Publication

Understanding & Evaluating UX Outcomes at Scale

Serena Hillman, Samira Jain, Craig MacDonald, Elizabeth Churchill, Carolyn Pang, Jofish Kaye, Erick Oduor

Proceedings of the ACM Conference on Computer-Supported Cooperative Work And Social Computing | October 2023

Publication

A Call to Revisit Classic Measurements for UX Evaluation

Stephen Schneider, Serena Hillman

Proceedings of the ACM Conference on Computer Supported Cooperative Work (CSCW) 2023 Workshop on Understanding & Measuring UX Outcomes at Scale | October 2023

Publication

No Such Thing as Normal: Explorations and Opportunities for Neurodiversity in Research

Erika Sam, Serena Hillman

Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI) 2022 Workshop on Dreaming Disability Justice in HCI | May 2022

Publication

The BLUE Framework: Designing User-Centered In-Product Feedback for Large Scale Applications

Serena Hillman, Samira Jain, Vichita Jienjitlert, Paula M Bach

Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI) 2022 | May 2022

PDF Publication