Madden error

[tbe6duke]

After getting a new ps5. I had downloaded madden from ea play. After installation, I tried playing & once it hits loading screen it loads for a sec then dames error. (CE-108255-1) i then deleted my ea play account, went & bought a disc copy & same thing keeps happening. I have deleted & reinstalled, restored license, cleared cache, rebuild database, reset ps5…. Nothing. It’s still doing it. 
any suggestions. 

[RunTheGauntletJ]

for PC they make us install aanti cheat program, im not sure if you guys on console have to install the same software

[EA_Barry]

@tbe6duke 

Steps 1, 2 and 3 from the link below are advised. 

Do no perform step 4 as that will fully wipe your console.

https://www.playstation.com/en-ie/support/error-codes/ps5/ce-108255-1/

Thanks.