Re: Banned account

by EA_Aljo
Reply

Original Post

Accepted Solution

Banned account

★★★ Newbie

Is banned account will be fixed? 

i am banned for the firstvtime and i send case email and waiting for the reply? 

thanks

Message 1 of 4 (118 Views)

Accepted Solution

Re: Banned account

Community Manager

@Sbatle 

 

Apologies for the late response. In that case, please open a case with an advisor so they can help with this. Instructions for opening a case can be found here.

Aljo.png

View in thread

Message 4 of 4 (71 Views)

All Replies

Re: Banned account

Community Manager

Hi there, @Sbatle 

 

We're not able to help with banned accounts over Answers HQ. It sounds like you already submitted a dispute so just keep an eye on your email. They should respond within a few days of submitting it. Thank you.

Aljo.png
Message 2 of 4 (113 Views)

Re: Banned account

★★★ Newbie

But im not recieving email 

 

even on my banned massage from ea it says that you have emailed me but im nit recieving any email. 

Message 3 of 4 (109 Views)

Re: Banned account

Community Manager

@Sbatle 

 

Apologies for the late response. In that case, please open a case with an advisor so they can help with this. Instructions for opening a case can be found here.

Aljo.png
Message 4 of 4 (72 Views)

ea-play-promo-splash

What's EA Play?

New name, new look, same great benefits: EA Access and Origin Access are now EA Play.

Get more info on the change here.

fifa-20-splash

Keep your account safe

Turn on Login Verification to access FUT Web and Companion Apps, and protect your information.

View more on EA Help