AM Not receiving emails to change password

[jwoodsx3]

Product: Madden NFL 22
Platform:PlayStation 5
Which console generation do you have? Sony PlayStation 5
What is your gamertag/PSN ID? Jwoodsx3
Date/time issue occurred 11/4
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Online head to head
Summarize your bug I can not log in to my ea account . Reset password on phone . Am not receiving email from ea. did steps I found and cleared cache .
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Respond to me
What happens when the bug occurs? Csnt play online
What do you expect to see? respond
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

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respond .

[EA_Solaire · Accepted solution]

Sorry for the delayed reply @jwoodsx3,

If you're still having troubles with your password reset email, this will need to be reported to the live support team- here on AHQ, we don't have access to your account details to investigate this. 

Please get in touch with live support by submitting a help request through the site here, or you can reach out via Twitter or Facebook as well if you prefer. 

[EA_Solaire · Accepted solution]

Sorry for the delayed reply @jwoodsx3,

If you're still having troubles with your password reset email, this will need to be reported to the live support team- here on AHQ, we don't have access to your account details to investigate this. 

Please get in touch with live support by submitting a help request through the site here, or you can reach out via Twitter or Facebook as well if you prefer. 

[Cherryshadow28]

I am have this same issue and there's no way to contact for support it's such bullsh** I just want to access my old EA account to unlink my PSN account, so I can relink it to my current EA Account like why is this so hard