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Dynamics 365
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Dynamics 365 Remote Assist

Work together from anywhere
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OVERVIEW

Streamline operations and optimize training

Solve problems in real time with Dynamics 365 Remote Assist on HoloLens 2, Android, or iOS devices.
  • Support technicians using video, screenshots, and mixed reality annotations.
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  • Take advantage of existing iOS and Android devices by sharing live video feeds and capturing instructions using 2D annotations.
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  • Assist customers or vendors by inviting them to join mixed-reality calls in real time.
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  • Access Dynamics 365 Remote Assist features using the Teams mobile app.
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The Total Economic Impact™ of Dynamics 365 Remote Assist

Learn how deploying Dynamics 365 Remote Assist delivered a substantial ROI in this Forrester Consulting study commissioned by Microsoft.
Read the study
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PRICING

Dynamics 365 Remote Assist pricing

Explore pricing for Dynamics 365 Remote Assist and related products

Dynamics 365 Remote Assist

user/month
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Explore pricing for Dynamics 365 Remote Assist and related products

PARTNERS

Discover Microsoft partners

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Consulting services
Access a wide range of architecture planning, implementation, and support services.
Browse services
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Partner apps
Extend and enhance your Dynamics 365 solution with hundreds of prebuilt apps.
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FastTrack for Dynamics 365
Go live confidently with onboarding and training led by Microsoft experts and partners.
Learn more
CUSTOMER STORIES

Customers are transforming operations

  1. Andritz logo
  2. Renault Group logo
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Andritz logo
Andritz uses Dynamics 365 Remote Assist and HoloLens 2 to provide hands-on customer assistance remotely. 

Products

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Renault Group logo
Renault optimizes training for its technicians with HoloLens 2 and Dynamics 365 Remote Assist.

Products

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RESOURCES

Solve problems in real time

  1.
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Video

Mercedes-Benz improves efficiency

Mercedes-Benz transforms technician support with Dynamics 365 Remote Assist and HoloLens 2.
Watch the video
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Video

Ecolab ensures food safety

Learn how Ecolab ensures food safety and improves customer satisfaction with Dynamics 365 Remote Assist and HoloLens 2.
Watch the video
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Video

Allow employees to work together from anywhere

Introducing Dynamics 365 Remote Assist for HoloLens 2 and mobile devices.
Watch the video
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Video

Offer real-time support with Dynamics 365

Deliver always-on customer support with Dynamics 365 Field Service and Remote Assist.
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Next steps

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