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CarGurus, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

Business ProfileCarGurus, Inc.

Auto Listing Services
HeadquartersMulti Location Business
BBB accredited business
The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

Additional business information

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Contact Information

2 Canal Park Ste 4

Cambridge, MA 02141-2232

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Email this Business
(617) 354-0068

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Customer Reviews

4.18/5

Average of 1,288 Customer Reviews

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Customer Complaints

65 complaints closed in last 3 years

30 complaints closed in last 12 months

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BBB Rating & Accreditation

BBB accredited businessA+

Accredited Since: 6/14/2019

Years in Business: 18

Customer Reviews are not used in the calculation of BBB Rating

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Overview

CarGurus uses proprietary technology, search algorithms and innovative data analytics to simplify the process of car shopping and selling.

Business Details

This is a multi-location business.

Find a Location

CarGurus, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

Headquarters
2 Canal Park Ste 4, Cambridge, MA 02141-2232
Email this Business
BBB File Opened:
1/30/2015
Years in Business:
18
Business Started:
1/1/2006
Business Incorporated:
6/26/2015
Accredited Since:
6/14/2019
Type of Entity:
Corporation
Number of Employees:
700
Alternate Business Name
  • Car Gurus
Business Management
  • Mr. Langley Steinert, Founder/CEO
Contact Information

Principal

  • Mr. Langley Steinert, Founder/CEO

Customer Contact

  • Ms. Andrea Blei, Manager
  • Mr. Patrick Houck, Account Representative
Additional Contact Information

Email Addresses

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Customer Complaints

65 Customer Complaints

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Most Recent Customer Complaint

06/18/2024

Complaint Type:
Product Issues
Status:
Answered
I purchased a car that was listed on carguru.com. and the dealership is committing fraud. The vehicles are not listed correctly on car guru nor are they safe to drive. Top tier auto needs to be removed from car guru
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Read 64 More Complaints

Customer Reviews

1,288 Customer Reviews

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How BBB Processes Complaints and Reviews

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Most Recent Customer Review

Michelle K

07/12/2024

I had trouble connecting with the dealership and was able to chat with ***** who helped me get in touch with them. Very helpful encounter.
Read 1287 More Customer Reviews

Local BBB

Better Business Bureau in Eastern MA, ME, RI & VT

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BBB Reports On

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