Zendesk AI puts humans first: https://zdsk.co/3U0DesO At Zendesk, our mission is to power exceptional service for every person on the planet. And we’re accelerating our ambition by building AI with the belief that the customer is always human - whether it's our customer or yours.
Zendesk
Software Development
San Francisco, California 502,242 followers
The intelligent heart of customer experience.
About us
Zendesk started the customer experience revolution in 2007 by enabling any business around the world to take their customer service online. Today, Zendesk is the champion of great service everywhere for everyone, and powers billions of conversations, connecting more than 100,000 brands with hundreds of millions of customers over telephony, chat, email, messaging, social channels, communities, review sites and help centers. Zendesk products are built with love to be loved. The company was conceived in Copenhagen, Denmark, built and grown in California, taken public in New York City, and today employs more than 4,000 people across the world.
- Website
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https://www.zendesk.com
External link for Zendesk
- Industry
- Software Development
- Company size
- 5,001-10,000 employees
- Headquarters
- San Francisco, California
- Type
- Privately Held
- Founded
- 2007
- Specialties
- Help Desks, Customer Support, SaaS, Customer Community, and Customer Service
Locations
Employees at Zendesk
Updates
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🚀 How global retailer Next uses Zendesk AI to boost efficiency and savings: https://zdsk.co/3zIMUBE 🔋 After using a homegrown solution for nearly 20 years, NEXT implemented Zendesk to power its global CX operations, leading to increased agility and efficiency and reducing the cost of ownership while delivering improved customer service.
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Zendesk is No. 1 — again! 🏆 G2 has ranked Zendesk as the leader in multiple categories in their Summer 2024 reports, including: 🥇 #1 for Most Implementable, Best Results, and Best Usability in Enterprise Help Desk Index Reports 🥇 #1 in Mid-Market Help Desk Grid Report ️We were included in 591 reports and earned 219 badges for chatbots, help desk, live chat, customer service, and more. 👉 See why users love us: https://zdsk.co/4cARjFz
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🚀 Don't miss Next Level CX: https://zdsk.co/460Lpv2 💡 Next Level CX is a webinar series designed to help you maximize team productivity, optimize operations, and deliver trusted customer service with Zendesk products like AI, workforce engagement management, and more. You'll get access to live and on-demand programming, including: 🖥 How-to webinars 🛠 Jump start product demos 🎙 Q&As with our product experts
Next Level CX webinar series | Zendesk
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⚙️ A ticketing system streamlines customer inquiries into a structured process. Dive into this Zendesk guide to learn all about this process — and how AI can be used to enhance it: https://zdsk.co/4bpnZ3m
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💡 You told us in a poll last month that you wanted to learn more about Zendesk AI. Get started with the basics and learn more here: https://zdsk.co/4ePJoWt
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🚀 Assist your agents to solve issues faster with Zendesk AI: https://zdsk.co/3XUlbbd 👉 From onboarding to training and coaching, Zendesk AI enhances every aspect of the agent experience.
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