Field Chief Technology Officer

OUR MISSION

At Redwood Software we unleash human potential. We empower our customers with lights-out automation for their mission-critical business processes.

Redwood Software is the leader in full stack automation for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower organizations to orchestrate, manage and monitor their workflows across any application, service or server – in the cloud or on premise – with confidence and control.

CORE VALUES

One Team. One Redwood.

Make Your Own Weather

Obsess Over Customer Success

Work the Problem

Be Curious

Own the Outcome

Respect Each Other

YOUR IMPACT

The Field Chief Technology Officer will be directly engaging with our Customers and Partners to understand their technology needs, help them gain more value from our products, and engage directly with customer teams to accelerate evaluations, implementation and onboarding for our most complex customer use-cases.

This individual will also provide Thought Leadership, Technical Evangelism, and Product Feedback to advocate for the needs of our customers within our product strategy.

• Leverage industry knowledge and expertise to establish relationships with customer executives
• Strategic involvement in industry leadership events
• Drive thought leadership opportunities with marketing and field teams
• Be a trusted advisor for Redwood's product and engineering teams
• Collect, distill and communicate customer needs and product requirements to cross functional counterparts across product management, engineering, marketing and sales
• Work closely with Product Marketing and demand generation teams to spread awareness and support pipeline building via customer touch points (round tables, workshops, etc), conferences, strategic events, thought leadership blogs, webinars and white papers
• Contribute to the creation of reference architectures, technical materials, best practices, etc. based on field experience to continue to up-level and enable our internal stakeholders
• Provide guidance to Presales, Services, Support and Technical Account Management to ensure successful adoption of Redwood’s products.

YOUR EXPERIENCE

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
• 7+ years of experience in technology leadership roles, with a focus on field operations or distributed environments.
• A strong foundation in the managed file transfer (MFT) software space
• Proven track record of successful technology implementation and project management.
• Strong understanding of technology trends and their business implications.
• Excellent leadership, communication, and interpersonal skills.
• Ability to travel as needed to various field locations.