Program Director

Community Choice, Incorporated is seeking a Program Director. Community Choice provides residential and other services to individuals with intellectual and developmental disabilities across Austin, through both the HCS and ICF programs. We are looking for a Program Director to help oversee the provision of services to ensure the continued quality of care for people served and their families.

Job Description

The Program Director will:

• serve in a leadership role promoting the overall mission of the organization.
• provide organization and follow up support to both professional and front line staff.
• assist with hiring and management of both professional and front line staff.
• make recommendations and/or decisions on employee hires, transfers, promotions, corrective action, and terminations.
• manage the implementation of program planning; monitor delivery of services and supports; ensure services are consistent, engaging, and relevant to the individuals served.
• Assure that all staff meet regulatory and organizational requirements for their position and have received appropriate training.
• coordinate, investigate, and resolve staff grievances and/or complaints, with assistance from executive team as needed.
• work with professional staff to ensure individuals' needs are addressed.
• coordinate with case managers to ensure that consumers/family complaints and concerns are properly investigated and resolved.
• be available to respond to emergency calls in a timely and reasonable manner.
• cooperate with state agency representatives, including, but not limited to, state surveyors and DFPS investigators.

Requirements

• Minimum Bachelor's degree from an accredited institution
• Minimum 3 years knowledge of Programs for individuals with intellectual and developmental disabilities
• Supervisory experience required
• Skilled in the operation of computers and applicable software.
• Ability to independently organize and prioritize a variety of assignments.
• Must have the ability to deal tactfully with others, exercise good judgement, effectively communicate and express ideas in a professional manner.
• Maintain a valid driver's license