Provides supportive care to patients, residents and families. Promotes successful operations of patient/family engagement while enhancing the customer experience by providing support in the Long-Term Care and Hospital areas Essential Functions: Level of Supervision Required: Work is reviewed daily Contacts: Regular contacts, within or outside the Company to give or get information. Require courtesy, tact, and some knowledge of Company procedures. Type of Supervisory Responsiblities: None Qualifications/Requirements Entry level knowledge; basic employment skills; High School diploma: GED equivalent or High School certificate Education/Knowledge: Education Discipline: N/A Engagement and Advocacy Acts as a liaison between patients, families and the community, Long-Term Care and Hospital.
Educational Requirements
1-3 years of customer service experience in a hospital or long-term care setting
Additional Information
As one of the largest health care providers in Maryland, with 13,000 team members, We strive to CARE BRAVELY for over 1 million patients annually. LifeBridge Health includes Sinai Hospital of Baltimore, Northwest Hospital, Carroll Hospital, Levindale Hebrew Geriatric Center and Hospital and Grace Medical Center, as well as our Community Physician Enterprise, Center for Hope, Practice Dynamics, and business partners: LifeBridge Health & Fitness, ExpressCare and HomeCare of Maryland.
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Hospitals and Health Care
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