We're proud to share that Chewy was ranked #1 across all brands recognized on Forrester's US Customer Experience Index, achieving elite status and maintaining the top spot amongst Retail brands for the third year! Driven by our "Customers First" Operating Principle, our teams are dedicated to building trust and leading with compassion in everything they do—it's this commitment that keeps #LifeAtChewy thriving. Special thanks to our #CustomerService team for prioritizing pet parents and creating amazing experiences! 🐾 The Forrester US Customer Experience Index is based on over 98,000 US customers across 200+ brands and 13 industries. The index assesses the quality of customer experiences and overall customer loyalty. Elite brands are those that score in the top 5% of all brands featured. #RunWithThePack #Forrester #CustomerExperience
Congratulations Chewy! Well deserved 👏🏽 👏🏽 👏🏽
Not a bit surprised, with leaders that are at the helm at Chewy, like you and others that I have had the pleasure to meet! Congratulations.
Congratulations! If I ever adopt a pet in the future I'll definitely consider you
Jiang Liu
2w
Kudos to you!
Rae Land
2w
Amazing!
Well deserved! EXCELLENT customer service!