Deloitte Digital’s Post

Charged with the responsibility for shaping the customer and workforce experience, the chief experience officer holds one of the most exciting and challenging roles in business today. In the first survey of its kind, our #CXO Amelia Dunlop and her team asked 250 #HumanExperience leaders about their greatest struggles.  Here are the top five challenges they shared: 🤝🏻 Collaborating with leaders in other functions  📊  Identifying actionable performance metrics  👥  Recruiting “experienced” experience talent  🤖  Creating #AI-based experiences while honoring concerns about trust and humanity  🏦  Making the investment case for experience Explore our new report to find strategies and solutions that can help prioritize experience in your own organization.  https://lnkd.in/e2_HxJhB

The Effies called, and we got jury duty (x13)! ⭐ The Effie Awards speak our language, celebrating “Ideas that work.” Effie Worldwide’s mission to lead, inspire and champion marketing effectiveness couldn’t be better aligned with our 13 #DeloitteDigital leaders selected to judge across five #EffieUS Awards categories and rounds, spanning from Media to Health and Wellness. Please join us in celebrating all of our 2024 Effie Awards Jurors: Mark Singer, Tracey Arcabasso Smith, Kenny Gold, Milton Correa, Jones Krahl, Aaron Sidorov, Angela Williams, Kristin Hooper, Maggie Windsor Gross, Kelly Leger - Massie, Joanna Ruiz, Shamel Washington and Daniel B.! 🎉 Let the deliberations begin!

In uncertain times, resilient innovators have embedded product and engineering teams throughout the product development lifecycle, applying consistent ways of working and sharing knowledge to drive efficiencies. 🎯 Learn about four key takeaways below and then click through to our full innovation resiliency report to see how these principles can apply to your business. ⬇️ https://lnkd.in/ecnef7-m

Did you know that Retail Media Networks (RMNs) have become one of the most powerful tools used by brands to reach today’s customers as they shop on site, in store, or across a retailers marketplace? ?  Our new research reveals key benefits and considerations of adopting #RetailMediaNetworks. Take a look at our infographic developed by Kelly Leger - Massie, Managing Director and Advertising Lead, to explore our full research findings! 👇🏼 https://lnkd.in/eztiZNUy 

B2B commerce leaders know that the gap between succeeding and stagnating can widen fast if digital capabilities lag. Our new research explores what today’s B2B frontrunners are doing to transform their digital experiences and forge meaningful connections with their customers. Read it here! https://deloi.tt/481W74v

We're excited to share all the excitement from Day 2 at Dreamforce 2023! Our booth was packed with professionals from all over the world engaging in our demos and learnings. Be sure to come by today at the Campground booth 817 and in the Dreamforest booth 3 to visit with our team! #DF23 #TrailblazerCommunity

Dreamforce is just around the corner, Tues - Thurs next week in San Francisco and virtually on Salesforce+!! Time to prepare your checklist: ✅ Visit us at Campground 817 and Dreamforest 3 for our immersive experiences ✅ Add exciting #Deloitte Digital sessions with Forcepoint, Dolce & Gabbana, and Toyota North America to your #DF23 agenda ✅ Meet with the leadership team to learn about our latest Salesforce client solutions Click the link in our comments to preview all of our #DF23 sessions! 👇🏽