Zendesk for Startups

📣 We're thrilled to introduce our Startup Workshop Series in EMEA! 🔥 From August to November, we'll be travelling to various cities, empowering startups by helping them set up their instances live. 🇩🇪 First Stop: Berlin - August 13th! Join us in Berlin for an intensive workshop where you'll get hands-on assistance from our Customer Success Manager, Jaschi Mikolajski. We will also have Martin Lutz - Lead of Customer Happiness & Experience from GOT BAG joining us and he will share his journey with Zendesk and his overall experience with the Startups Program. 🚀 It's an excellent opportunity to connect, learn, and take your startup to the next level! ➡️ Register now to secure your spot: https://lnkd.in/dAexR9Qt 🫶🏻 Check out all the upcoming workshops and find the one nearest to you! Don't miss out on this chance to accelerate your startup journey with us! ➡️ https://lnkd.in/d8DMkGs2 #startup #founders #workshops #berlin #emea #networking #scaleup

✨ Great news! Our latest webinar about Customer Support’s Role in a Scaled Customer Success Motion is now available on-demand! 🎥 For those who couldn't attend or those who would like to revisit the discussion you can watch it here: https://lnkd.in/dMprzrnv ❤️ Huge thank you to Taylor Johnston from Vitally.io and Sam Chandler 💥 Customer Success and Experience and Startups from Zendesk for leading this insightful discussion. #customersuccess #customersupport #webinar #vitally #zendesk #customerexperience #techtrends #automation #AI

Thanks, Adrian McDermott, Zendesk's CTO for leading an insightful discussion about AI challenges, wins and losses 💥 📈📉 Shout out to Salil Deshpande, Anna Khan, Shanna Hendriks, Janel Spilker, Ashley Law, Santiago Regan, Laura Buckingham Thomas, Dasha Maggio, Helen Hyungmin P., Lisa Del Ben, & Anna Klute for partnering with us to get great founders there! DM me if you're a Series B+ founder/cto/etc and you're interested in joining events like this in the future. Thank you Kayla Ryan, Teresa Haun & Tommy Klouwers for helping to put this event together! Zendesk for Startups

🇬🇧 We had a busy couple of days in London where we took part in some already memorable events: 🎤 Jeremy Ambrose hosted a CX best practice roundtable at the Antler European Founder Summit. 🔥 Terry Evans Jr., alongside Jeremy Ambrose, led an epic dinner to celebrate the Zendesk Venture launch. Our new corporate venture arm is dedicated to investing in startups that are transforming customer and employee experience through innovation, primarily AI. ✨ Huge thanks to Tim Marsden and Gabriel Danon from our Tech Alliances team for joining us at this very special dinner. 😍 See you soon, London! #founders #vcs #networking #uk #london

🚀 We're excited to launch Zendesk Ventures today: https://zdsk.co/4c2BHKP Our new corporate venture arm is dedicated to investing in startups that are transforming customer and employee experience through innovation, primarily AI. Our goal is to accelerate their growth, drive innovation, and create a more connected and responsive ecosystem for our customers.

It was my pleasure to host a superb roundtable and discuss best practice around CX in Scale-ups. Read more insights in the article below. Zendesk for Startups

🚨 Reminder: Our highly anticipated webinar is happening TOMORROW! 🚀 This comprehensive 60-minute webinar is designed to explore the critical role of customer support within a scaled customer success strategy. 💻 Join industry leaders from Vitally.io and Zendesk while they share insights, best practices, and actionable strategies for integrating customer support with customer success to enhance overall customer experience and satisfaction. 🎤 Speakers: - Taylor Johnston | VP of Customer Success at Vitally.io - Sam Chandler 💥 Customer Success and Experience and Startups | Director of Customer Success, Startups at Zendesk 📅 Date: Tomorrow. Tuesday, Jun 18 🕙 Time: 10:00 am PT ➡️ Register now: https://lnkd.in/dqGPa7Wv #customersuccess #customersupport #webinar #vitally #zendesk #customerexperience #techtrends #automation #AI

🗽✨Just catching our breath after an electrifying NY Tech Week 🚀 🌆 🍽️ 🎬 We had the pleasure of hosting a charming Dinner and Movie Night, diving into 'What Tom Cruise Taught Us About AI' with the brilliant Sam Chandler 💥 Customer Success and Experience and Startups (comment below if you want us to send the presentation!) 💡 The insights continued as we sponsored NextView Ventures riveting panel on AI's role in non-traditional industries. Shout out to the amazing Rachel Hodes for being a fantastic partner 🫶 📸 Every event, every encounter truly made it a week to remember. Swipe to relive the magic with us through these snapshots. Didn't get to connect? Reach out, we'd love to chat 😊 #NYTechWeek #AIinCX #AIInsights #TechPanel #NetworkingNights 📸

🌟 What an amazing experience we had at ClimbUK last week! 🤖 We had the pleasure of sponsoring the AI Zone, where we hosted an incredible pitching competition that showcased the creativity and innovation of 13 inspiring entrepreneurs. Huge shoutout to our fantastic judges: Mike Stephens, Aleksa Vukotic and Jeremy Ambrose. 🥁 We're thrilled to announce our top 3 winners: 🥇 1st Place: Ashraf Murtada. 🥈 2nd Place: Christian Philip Mercer-Hall. 🥉 3rd Place: Tim Jun Li. 🙏 A huge thank you to every founder, entrepreneur, and partner who came by our AI Zendesk Zone. Your energy and enthusiasm made this event an unforgettable success. 🙌 Special thanks to Shira Colombick, Sarah Mycroft, and Hazel Parrock (nee Starmer) for their invaluable support and hard work behind the scenes. We couldn't have done it without you! 💓 And last but not least, the awesome Zendesk team onsite: Jeremy Ambrose, Jaschi Mikolajski, and Gabriela Rodriguez Cabrera 🚀 Looking forward to more collaborations in the future. #climb24 #founders #entrepreneurs #vc #networking #uk #pitchingcompetition #funding

📣 Calling all scale-up founders and ambitious entrepreneurs! 📅 Date: June 19 ⏰ Time: 3:30 - 6:00 PM 📍 Location: Zendesk, 30 Eastbourne Terrace, London W2 6LA 💪🏼 Elevate your business to the pinnacle of growth potential and connect with industry powerhouses who’ve already scaled towards their endgame. 📈 If you're on a rapid growth trajectory, this event is crafted just for you. Here’s why you can’t afford to miss it: 1️⃣ Insight from Zendesk Ventures: Terry Evans Jr., Director of Corporate Development, will share how Zendesk Ventures propels emerging startups and scaleups to new heights. 2️⃣ Fireside Discussion: Gain diverse perspectives on pivotal growth strategies during a 20-minute discussion with our panel. 3️⃣ International Expansion: Learn to leverage global markets and navigate the challenges of international growth. 4️⃣ M&A and Investments: Delve into the world of mergers and investments with insights from experts at Ultimate and Zendesk QA (Klaus) 5️⃣ Spotlight on PolyAI: Discover our latest investment venture and how strategic partnerships are crucial for scaling. 6️⃣ Networking Opportunities: Connect with peers over light food and drinks, expanding your network with new and familiar faces. 🔥 Join us for this transformative event that's tailored to visionary founders, ambitious entrepreneurs, and growth-focused executives. Let’s redefine your scaling strategy together. 🎟️ Register now: https://lnkd.in/dXYKuWEh and don’t miss your chance to elevate your business. 🇬🇧 See you in London! #scaleups #entrepreneurship #startugrowth #networking #founders #london