Customers who purchased items from a seller other than Walmart.com can write a Walmart Marketplace Seller Review.
The reviews aren't about the products themselves, but about the quality of service the retailer provides and their experience with shipping and delivery
Submit a product review
If you make a purchase from a Marketplace Seller, you'll receive emails inviting you to review both the seller and the product a few weeks following your purchase. Use the links provided in your email to access the review forms.
Some customers will see special tags on item pages inviting them to buy and review these items.
- Not all customers will see these tags.
- Eligible customers must review the items within the specified time frame to get the reward promo code.
- Customers must review the items after they're delivered to ensure that the reviews reflect the customer's honest feedback about their experiences with the item.
Marketplace Seller review guidelines
Please keep in mind these guidelines when reviewing a Marketplace Seller. Clear and specific feedback ensures your review is posted for others’ benefit.
Reviews for Marketplace Sellers must be submitted in English and meet all of the following:
- Focus solely on your experience with the seller, including their delivery time, shipping methods, and customer service.
- Provide specific details about what you did or didn't like about your experience.
- Meet criteria in our Terms of Use. (The purpose of submitting a seller review is to provide insight for other customers who are considering purchasing from the same seller.)
We reserve the right not to post a review if it contains any of the following:
- Any information not related to the seller
- Obscenities, defamatory language, or other language not suitable for a public forum
- Prices, advertisements, content considered as spam, or references to other products, offers, websites, or competitors
- Email addresses, phone numbers, links to websites, physical addresses, or other forms of contact information
- Critical or spiteful comments about other reviews or reviewers
- Retailer reviews won't be posted if the reviewer doesn't have direct experience purchasing from the seller
You may rate a seller one time for each order you place with that seller. New reviews display on the website within 5-7 business days. If you've submitted a review recently, check back soon to see it posted to the site.
If you need to discuss your order with a Marketplace Seller, please contact them directly. Please don't submit requests for assistance using this forum, Customer Care associates don't monitor reviews and aren't able to assist with requests made through this forum.