Help & customer support

Free Shipping

Walmart+ members enjoy free shipping with no order minimum on items sold by Walmart or shipped by Walmart through Walmart.com or the Walmart app. It’s not available for items sold and shipped by marketplace sellers, freight, or over-sized items.

Free Delivery from Store

Members don’t pay the $7.95-$9.95 delivery fee. If your order is under $35, you’ll just pay the below order minimum fee of $6.99.

How it Works

1. Book a time slot for your delivery.
2. Add items to your cart.
3. Check out.

You can use the in-store or the need it fast filters and select today to filter the items available for pickup or delivery.

Early Access Deals

Paid Walmart+ members get first dibs on deals during Black Friday and other sale events during the year. If you’re a paid member, check your email for news about early access events. Visit walmart.com/shop/earlyaccess to see current Early Access deals.

Returns from Home

This benefit is free for members in eligible locations. We come to you! No printing, no repackaging, no need to leave your home.

How it Works

1. Go to your Purchase History in the app or online.
2. Select Start a return.
3. Select the item you want to return.
4. If the option is available, select Return from home.
   1. If the option isn’t available, you won’t be able to use this option.
5. Select an available time slot.
6. Show the bar code to the delivery driver when they arrive and hand them the item.

If you paid with a credit or debit card, refunds could take up to 10 business days to process once we receive your item. This may vary depending on your financial institution. If you paid with EBT or a gift card, your refund could take up to 3 hours to process.

Click here for more information about Returns from Home.

Mobile Scan & Go

Check out as you shop to make store shopping fast & contact-free.

How it Works

1. Open the Walmart app when you’re inside a Walmart store.
2. Select Start shopping.
3. Scan an item’s bar code as you place it in your cart.
   1. You can adjust the quantity of the item in the app.
4. When you’re finished shopping, select Review & Pay.
5. Head to the self-checkout and scan the QR code on the screen.
6. Select the payment method you want to use from your Walmart wallet.

Video Streaming with Pluto TV

Walmart+ members can watch select ad-free content that changes each month. You’ll also have access to thousands of movies and shows on-demand as well as hundreds of live TV channels.

How it Works

1. Open the Walmart app or go to Walmart.com and sign into your account.
2. Go to Account.
3. Select Walmart+.
4. Select Watch Pluto TV.
5. Select Get started.

Click here for more information about the Pluto TV benefit.

Member Prices on Fuel

Walmart+ members save 10¢ per gallon at over 13,000 stations nationwide including Exxon, Mobil, Walmart & Murphy stations.

• 5¢ savings in AL & OK only. Subject to change.

Click here for more information about Member Prices on Fuel.

How it Works

Walmart and Sam’s Club Fuel Stations

1. Go to your nearest participating Walmart station and open your Walmart app.
2. Select Get pumping or open Walmart Pay.
3. Scan the QR code on the pump screen.
4. Select your payment method from your Walmart wallet.
5. Select your fuel grade.
6. Start pumping.

Murphy USA and Murphy Express Fuel Stations.

1. Go to your nearest participating Murphy station and open your Walmart app.
2. You’ll see a six-digit discount ID on your phone.
   1. If you don’t see the code, select Services at the bottom of the screen.
   2. Select Member prices on fuel.
   3. You’ll see the six-digit number.
3. Select Walmart+ on the pump.
4. Enter the six-digit code.
5. Follow the prompts on the fuel pump screen.

Exxon and Mobile Fuel Stations

1. Go to your nearest participating Exxon or Mobile station and open your Walmart app.
2. You’ll get a pop-up asking if you’re ready to fuel.
3. Enter your fuel pump number.
4. Scan the QR code on the pump screen.
5. Select your fuel grade.
6. Begin fueling.

Auto Care

Members enjoy benefits at the Walmart Auto Care Center:

• Free flat repair.
• Free road hazard warranty when you purchase new tires with installation.

How it Works

Free Flat Repair

Bring any tire with a puncture to the auto care center for repair. If we can repair the tire, we’ll do it for free. Non-members pay $15 for this service. This benefit applies to any vehicle or tire.

If you get a flat tire:

1. Bring your flat or damaged tire into a Walmart auto care center.
   1. No appointment needed.
2. Check in with one of our certified technicians to verify your membership.
3. We will take care of repairing your tire at no cost.

This benefit only applies to tires on:

• Passenger cars
• Light trucks (Pickup trucks, Vans, and SUVs)
• Minivans
• Crossovers
• Small RVs (Camper vans and trucks)

Free Road Hazard Warranty

When you a tire installation package, we'll offer you the Value package with road hazard protection for the price of Basic package. This saves $10 per tire. If there are any issues with the tires and we can't repair them, we'll give you a prorated credit toward new tires. The terms of the road hazard protection apply to specific tires on a specific vehicle with a member. If you have road hazard protection on an earlier purchase (Tires and vehicle), you can still get it on another set of tires on another vehicle.

Click here for more information about Auto Care benefits.

Discounts at Regis Smart Style Hair Salons (In Select Stores)

Walmart+ members get 10% off your transaction at the register. To find a store with a Smart Style salon:

1. Go to walmart.com/storefinder.
2. Enter your ZIP code.
3. Select Store Information.
4. Select See more services.
5. Select Other services.

How it Works

1. Scan the QR code at the Smart Style location.
   1. The QR code is at the entrance and next to the cash register.
2. Sign into your Walmart account.
3. Show the barcode to the cashier when you check out.